Zales 6020 East 82nd Street, Indianapolis, IN 46250
About the Business
Zales is a renowned jewelry store located at 6020 East 82nd Street in Indianapolis, Indiana. With a wide selection of beautifully crafted pieces, Zales is the perfect destination for those looking for high-quality jewelry for any occasion. Whether you're shopping for a special gift or treating yourself to something sparkly, Zales offers a range of options to suit every style and budget. Visit us today and discover the perfect piece to add a touch of elegance and glamour to your collection.
Photos
Location & Phone number
6020 E 82nd St Ste. 884, Indianapolis, IN 46250, United States
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 AM - 6:00 PM
Reviews
"Joel was super knowledgeable and helpful when my boyfriend and I were in his store looking at promise rings. He helped me consider a lot of things about each piece that I liked, and felt absolutely no pressure to buy anything. We walked away with the most beautiful ring."
"Amazing customer experience! You always hear of the stereotypical “salesy” environments in jewelry stores and I was definitely skeptical walking in, but Joel took care of me and my girlfriend and got us EXACTLY what we needed. He was straight up honest, steered us away from things we don’t need and told us exactly what we needed to know to purchase the perfect gift. If you’re in search of the right gift for yourself or a special loved one, go see Joel! He will NOT disappoint."
"Zales has went downhill. We have been customers for over 20+ years. We came in to have our rings replated as we normally do every 6 months. This past month made us question why we still give them business. Not only were we ignored nor acknowledged for over 40 min, several people that had just come in were helped before us. Expressing my frustration to the employee once we were waited who gave no sympathy or apology. Really disappointed in this company and its employees. Being in customer service for years, I know what should be be expected from employees. At least an " I'll be with you as soon as I can" goes a long way!"
"Took my ring in 12/30/23 they said it will Be ready in 2 wks 1/13/24 and yet my ring is not ready and they can't give me any updates. I could've took my ring to one of the kiosks in the middle of the mall and got better customer service and timely work done. Just got off the phone with customer service and they said my ring will now be ready on 1/20 the store didn't send an update or nothing. I will be taking my ring somewhere to get fixed. Never again coming here. Update it's 1/27 and my ring still not done. The store manager commented on my last review acting like they really care but I've called the store 3 times this week and still haven't spoken to or heard back from the manager Joel"
"I want to say joel the store manager did an amazing job today. His customer service was top notch. I purchased two watches this afternoon. And he helped in every way possible. Zales really did a great job when choosing this manager."
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