Utility Services LLC

"I’ve asked multiple times for paperwork to set up automatic payments with no luck. Can’t make a payment online because the site is “undergoing maintenance” 90% of the time."

"Ya’ll need to be checking these REVIEWS. Do something about that disgusting smelling water. It is NOT safe to drink or use. It has a putrid smell to it. Fix it."

"The supervisor is rude. I also find it odd that the only option is cash or you have to pay an unreasonable fee. What company this day and age doesn’t have a website that includes a bill pay option???! It’s not 1950!"

"When you look up good ole boy network, there is a flashing neon sign that screams this place. Everyone there will give you a different answer and every time I tried to get service they would come up with a different reason why they couldn’t do it. Office manager Ruth Buchanan made it very clear to me that she was in charge"

"I have called and asked the service desk 3 separate times asking for copies of my bill payments and dates, and they still haven’t . Twice I have called because as soon as I would make a payment I would receive a bill a few days later saying I had a due amount and past due amount . The most recent time I called and asked how much do I owe to make my bill current up to date , no money owed past due and current. She told me some amount and I paid. Literally 4 days later I received a bill saying I had a past due amount and present due amount. I then called again because I was fed up and wanted a copy of my bills , still haven’t received anything . If there was any other water provider in my area this company would be out of business.."