Walgreens

"I have no idea how this Walgreens is still open, when the one up the street is now closed. At the other one, they greeted you at the door when you walked in and the pharmacy was amazing. At this one, the pharmacy techs are completely unknowledgeable and indifferent. On the same day, every single month I turn in my prescription, wait about 10-15 minutes, pick it up and go home. I was expecting to do that here. The tech tells me it will be about 30 minutes, so I go shop elsewhere after waiting for a few minutes and then come back about an hour later and at the drive thru they try telling me that my prescription isn’t available until the next day. I didn’t have time to waste, today, and it’s really frustrating to get treated like I don’t matter at all from a place I used to LOVE and visit multiple times, monthly. I ended up going with cvs because they’ve really stepped up their game, lately. Stay FAR away from this Walgreens."

"I was desperate to fill a prescription for my one year old niece. Frustrated after driving to a few pharmacies that advertised they were open and weren’t, I called this store in Hoover. They were open and working! Shame that that’s our standard now, but I was very thankful. The pharmacist working on 1/14/2024 at 8:30pm was super kind and helpful. I had the prescription on hand in 20 minutes. Thank you to a business still doing it right (and the amazing pharmacist on duty working late to get people the medicine they need)!"

"This is the worst pharmacy I have ever been too. Cant even tell me where to pick up the other half of my prescription I didnt want to wrastle with the pharmacy all day when I dont feel well they are out of stock of what I need. I have been waiting well over an hour and Im empathetic, I know working with the public is hard. But you hating your job should not be reflected onto me by your actions.ESPECIALLY when theres 1 person in line theres no reason for it to take an hour."

"This has always been my go to walgreens! However, lately it hasn’t been the same. The lady (Nae) at the cash register over night has a continuous attitude each time a customer enters the store!! I would not have left a review had it been one time, as, i can understand people go through things. But, when you work with the public.. you should adjust your attitude and at least smile to make others feel welcomed. She will cause problems for this store if something is not done about the way she treats customers!! What happened to the really nice lady (Carol) I think she was lovely to see and would speak to everyone entering the store. Walgreens you should be aware of who you hire!!"

"I used to use this Walgreens for ALL my medications, random late night stops, and for quick in and out items and it seems like over the past few months- it’s gone down in quality significantly. I changed to another pharmacy because the staff (especially the guy that has answered my last 2 calls- snappy and rude- wish I had asked his name, but I was so shocked and irritated by his attitude- I didn’t think about it) acts like filling medication is a burden when that’s legit- your actual job. Also, it’s the only 24 hours for miles and they are closed overnight regularly (I’m guessing due to staffing issues). The crazy thing is- I run a 24 hour business and if I don’t have staff- I run it during those hours. Must be nice to stick a note on the window that you’re closed 11pm- 8am just because you aren’t staffing your store appropriately. The ONLY reason I gave ANY stars is because WHEN/IF they are open- I can get in and out and save a ton by using the app- which honestly has nothing to do with this location- just Walgreens in general."