Provident Hospital of Cook County

"I've always had excellent service at Provident. Staff was capable & professional. Dr Gans is very interested her her patients health. She is no nonsense, she tells you what you need to hear, not what you may like to hear. She wants you to be as healthy as possible. I really appreciate her candor."

"The lady who picks up the phone for appointment management is RUDE and DISRESPECTFUL. She absolutely should have let go as she hung up the call without even listening. I wish there were a complaint box to report such unethical behavior."

"They scheduled me for a day when my doctor wasn't in, and no one else could see me. So I made the trip out for nothing, and now I have to wait a month and a half for my rescheduled appointment. Edit: went in today for my appointment and had to wait an hour past my scheduled time because they double-booked my doctor. Then the receptionist was rude to me as I was leaving the sixth floor for no reason. I'm sure she was having a bad day, but don't take it out on me."

"Me and my father had a bad experience going to this hospital. He came in as an emergency patient and they decided his problem wasn’t serious so they took him to the waiting area. Them staffs and others that worked there did not care how much blood my father had lost while sitting in that waiting area they still had him waiting. If he came in as an emergency patient he supposed to be token straight to the emergency room not sit in no waiting area. He was throwing up while bleeding. This ridiculous! To be real The white doctors cared more about him then the ones my color and that’s sad ! Don’t go to this hospital ‼️ the good reviews are FAKE the good ones coming from the people that worked there people that been to that hospital knows for a fact they wasn’t getting the proper attention they was supposed to get don’t let them LIE TO YALL‼️‼️‼️‼️"