Comfort Inn East 2295 Shadeland Avenue, Indianapolis, IN 46219

"Windows are screwed shut. Nobody is at the desk half the time. When someone is at the desk they are rude and condescending. Hallway smells like weed every night, probably because all the windows are screwed shut. Maids set thermostat at whatever they want and leave it while you aren’t there. Theres a threat they are going to charge you for missing items like towels but the number of towels they put in the room is never the same. The lower level hallway smells like raw sewage. The lobby chairs are put up on the tables for half the day multiple times a week denying guests use of the lobby. They arbitrarily reset the locks forcing you to go to the desk to get another key. When you get to the desk there is an excuse sign as to why nobody is there. Front desk tried to engage me in an argument over this review, I declined. These people have no business running a hotel. Registered agent for the LLC has a bogus address listed. Its another crack hotel in another town. Fire marshal and health department were very interested in the windows being screwed shut. Probably not a safe place for children or the elderly to stay. “Walking distance to many restaurants” ROTFL. Better get that in before dark and be well prepared to defend yourself. Watch the news while you eat breakfast and I bet you decide not to walk anywhere around here. Park your car in front of your room window and keep a constant eye on it. Make sure you lock it and don’t leave valuables visible. Read their responses to other poor reviews, absolutely mind blowing. They threaten people and tell them they cannot use the leisure amenities because their employer paid for the room for business. Disgusting! They call people liars. Pay with AMEX so you can chargeback the whole amount when they put bogus charges on your card. From reading reviews thats a common occurrence. If you need to chargeback a bogus fee direct the bank to the reviews. Bogus fees is a recurring theme. I didn’t see any bugs but now that I have read numerous reviews I should have looked for them. I wouldn’t stay here again if you paid me. Go on ahead and give me one of your passive aggressive responses, I dare you. They called my employer to cry about this review in an attempt to get me in trouble. Didn’t work. Review remains."

"Older hotel but clean. The sink was outside of rest room. Only one elevator. Coffee was instant. Good stay for the cost. Close to the Indiana Volleyball tournament. Area is so-so."

"I'm here in town because of work. The staff here are great and friendly, rooms are nice and clean. I love it here . I feel like the one stars are trying to get something for free."

"Very friendly staff. This is not the first time I have come to the hotel. Every time it is delightful. There's a nice swimming pool. I will check it out tomorrow. Hot breakfast."

"This is actually a very nice hotel. I would actually say this was 50 times greater than the Hampton Inn I stayed at in Greenfield, IN. I was surprised because I normally don't stay at Comfort Inns. I would have probably stayed at the Holiday Inn next door instead if it wasn't for the $50 price difference and the fact the reviews for the Holiday Inn were terrible. I did have a roach on my bed upon check-in. But it was the only one I saw during my 6 night stay. Other than that, the room was very clean and smelled very welcoming. The breakfast was really good and the beds and blankets were very comfortable. They have a nice gym and a little pool. There was someone smoking weed on the 3rd floor and the staff promptly took care of the problem. The area isn't the greatest but not too bad. The manager could be a little nicer, as it seemed like he had a problem with my husband wearing a shirt in the pool area. I could understand if he was swimming in the shirt, but he was not. So no need to yell at him for putting on a shirt as he was getting ready to leave the pool area. I would stay here again over the Hampton any day of the week!"