WoodSpring Suites Indianapolis Castleton

"The staff is friendly and the hotel cleanliness is not bad for the price. BUT the walls here are extremely thin. You can hear everything going on everywhere else. I travel for work and stay in hotels often and I have never had to call the front desk regarding noise issues. We have had to call 4 times in 6 nights about noisy neighbors and finally requested a new room with no luck. I will update my review based on how they handle our situation. You can hear every door open and close, every footstep, every toilet flush, ect from the rooms above and around you."

"Where do I start, 1. Checked in online but had to wait in the lobby over an hour to get my room. 2. They accommodate me by giving me the worse room in the hotel, on the first floor. Where u can hear everything. 3. Literally and I'm not just saying this the loudest hotel I've ever stayed at couldn't sleep well for the 3 nights I was here. 4. Stunk 5. Very bad area 6.They alow dogs and got my leg almost ripped off by a pitbull. 7.There is no breakfast. 8. The vending machines are empty. 9. You try to check out but there is no staff 24/7 10. Go anywhere but here!"

"Super awesome front desk. Be nice and get nice. Honestly the front desk has been amazing this past few days. Angie and Kathy will get you right. Super nice women and they both are amazing. Super clean and super nice and understanding!"

"The staff was awful!! Old old lady with no teeth moved real slow we were about to miss a big event we paid a lot to attend because she moved so slow. We were at the front desk at least 30 min waiting on her to register us and get our keys. Then the walls/ceilings are paper thin! Kids ran upstairs all night til morning! I called to complain(nicely) the old woman was rude hung up on me. Then at 8 am housekeeping ran a vacuum RIGHT outside my door!! Why??? Then they knocked at 11 after I finally dozed off and my checkout was at noon! I’ll never stay here again unless there’s nothing else available in the city. The hallway carpets are filthy!!!! Stains on the ceiling. The entrance hotel door was out of order with no signs to go to the other side, the bed was hard!! They only had 2 super flat pillows on the bed instead of 4 like most hotels. They were soooooo flat and small.. the list goes on and on!"

"Came to visit my hometown and let my boyfriend pick the hotel, and never will again! They have all these strict rules and nobody follows. The hotel period smells like cigarette smoke. The first room was dingy and just crusty. I asked the the lady at the front desk for another room and she didn't seem surprised. The second room was about the same but I just settled. The beds are hard as h*ll and the paint on the walls is horrible. Plus no breakfast..Maybe I'm just extra but I will NEVER stay here again."