Extended Stay America - Indianapolis - North

"Charlotte has made my life easy. She's very helpful, I would recommend her with a heart beat. The perfect manager I wish everyone would take their job seriously and be professional and care for her clients."

"My experience wasn’t the best. The last night that me and friend stayed at this hotel our 2 keys to our room did not even work anymore. We couldn’t even get back in the hotel, we had to wait outside for 30mins to see someone coming back to get in, that was at 2:15-2:30 am . Once we got back in to the hotel we walked back up the stairs to go to our room, made it to our room trying to use both of our key cards and they didn’t work !? It’s like they just decided to cut off access to the rooms and the hotel. Then after waiting 3 hours in the front lobby because we couldn’t get in our rooms the assistant manager comes walking in like she been up and moving around in the hotel the whole time we been waiting . & trust me, we called numerous numbers trying to get help on what two do! After the 2nd hour I just wanted to get in the room and drive back home. The the assistant manager told me and my friend that the doors lock around 11 okay ? Does that mean people have to show back up at 11 or you can’t get back in your room’s at 11? Either way, I was confused? And it was a MESS! I am honestly pissed because the assistant manager decided to act as if she was pissed I was even saying anything or addressing that no one was here to help and we had been waiting here for 3 hours oh and waiting outside to get back in the hotel, and just horrible customer service. No fresh wash rags or dry fresh towels that was brought to our room after calling for them the second day of our stay. Yeah, I would like my money Back !"

"I’ve been staying at this hotel while i’m in between moving situations and it has been an affordable and more than adequate stay. The staff are friendly and helpful at most any time of day. The rooms are clean and beds are comfortable. I appreciate this place for being here for me while i’m staying there."

"Staying at this hotel currently, and I have nothing but good to say about it. I had a very quick and easy early check-in, the man behind the desk was very polite, friendly, and informative. The room is clean, no bugs, no odors, and the AC works better than most places I’ve stayed previously! This hotel is located perfectly, lots to do in this area within a very short driving distance!! Booked last minute and I’ve had zero issues getting settled! Would absolutely recommend! :)"

"My girlfriend and I have stayed here several times recently and we enjoy it more than we have ever enjoyed a hospitality service! Jennifer was the one working the front desk and she was super kind and helpful. Always makes sure we are taken care of and have what we need! The people working here are extremely kind and helpful towards us, whenever something is needed or not, perfect staffing. Very clean and cozy rooms, area is great and close to anything you may need. Would 10/10 recommend to anyone who needs a night stay or even a week long stay! Super affordable pricing either way, will always come back here! 100/100"