WoodSpring Suites Chicago Tinley Park 18636 West Creek Drive, Tinley Park, IL 60477

"Upon arriving to the entrance, a guest was smoking Marijuana right at the curb of door entrance. Checked into hotel and went upstairs to room. Room smelled like wet dog. Furniture was ripped. Walls had scratches. Bathroom wall and mirror was dirty. So upset about the room and appearance of building. Hallway carpet and elevator was dirty. I asked for a refund. Horrible place to stay. Never again."

"Rooms are not clean stains on the walls floors were dirty. Outside looked like it was really nice but coming inside was a different story, beds so uncomfortable back hurt for days Location was ok only because it’s close where we needed to be, love Chicago lived here before but coming for a visit this time most definitely will not stay at this hotel again for the price we payed should of definitely had better beds"

"There is kitchenette but zero utensils, zero pots/pans, no coffee maker in the room. There is fresh free coffee all day long at the reception. Rooms are to be clean by the guests, my room was very dirty. Clean towels and sheets as needed."

"This management team that they have is a joke. They are rude and unprofessional. After 30 days you get refunded your taxes from the government. I wasn't staying longer and wanted my refund. They said they couldn't refund me that I would have to stay 3 days longer so they could apply it to the room. So they never gave me that money and on the government website it states that they have to refund me the money or send it back to them. The front desk lady slammed the shutter window on me and told me she's not talking to me. I wasn't even yelling. She's the one who got an attitude with me."

"The management is completely unprofessional and rude. If you plan on staying here awhile it's a big headache. The website says that if you stay 28 days is cheaper, which it is. But after that you can not extend your reservation for that price or the promotion price they have online further 28 days. You have to check out and check back in to get that rate. No one at the front desk knows what they are doing and they talk in circles. They canceled my reservation without my consent so they could charge me more. They told my sister, who is staying here also, that she was being charged more because the type of room she's in. Which is a handicap room. Which is illegal to charge more. What a bunch of crooks! I have a case open with choice and am going to contact lawyers. So if anyone staying here is dealing with these crooks let me know and we will work on a lawsuit."