Delegates Row KinderCare 9155 Delegates Row, Indianapolis, IN 46240

"Very caring environment. All teachers are supportive. Good communication. I’m glad i found this place for my son"

"This childcare center is ran by a woman director named Rana. Rana eill reel you in and pretend that the care provided by all staff is exceptional. But thats not true. The fact is kindercare iat delagates row had been a nightmare!! Facts Rana will tell you she will call you and doesn't. She lied to me and my sister and told us the day of on a thursday that the after cre bus had expired plates and that same day that she could not pick up my children. I referred my sister to the childcare and itsmy sister being an hr manager had to leave work in a panic because we were not verbally contacted!!. Then was told thst while they were driving thr bus to renew the plates there was a leak. Was told that after being told that the bus would be resolved following next week Monday was dtill actually a lie because we all know the bmv is closed on Mondays. Then that Monday had to call her and be told by staff the bus is not running. Rana id unfair she can choose when she wants to use the kindercare app and when she wants to communicate by email. I have emaild where she dif not respond!!!!@ **Picked up my 1 yr old was wet!! Twice!!! Most importantly thry withdrew my children because an unpaid balance after I discussed with Vicky Russo and was approved an arrangement due to waiting on first check. Thats not it!! Rana once again did not verbally even call to even say my kids were being withdrawn!! I showed up Monday 10/15 dropped my kids off 5 mins before my scheduled start shift Rana called and broke the news to me that she disenrolled my kids. Rana claimed her superior Vicky Russo never told her!! And furthermore Vicky denied the whole conversation. The end result was me picking up my kids and I missed work!!! Rana has her personal company in the office and she discusses things while her company is in the office. Several times I have seen a woman in her office and been uncomfortable to share information. I am still trying to reach out to hire ups and receive a call from Vicky"

"Had my daughter at this school for convenience, my office is right next door. We left because they had my daughter wearing 2 diapers at a time, why? the response that i got from the teacher was that it was easier and quick for 2 teachers with 8 kids, huh yes Pull-ups were an inconvenience to them to help my baby potty train. All they had to do was ask me to bring in velcro diapers that's all they had to do. I emailed Chloe and she never responded to my email though she did give the teachers a heads up before i spoke to them. She never not once got in touch with me until i emailed her telling we where leaving."

"I love this place. The staff is always so affectionate toward my son. He hates to be dropped off (not a morning person) and he never wants to leave when I pick him up! And it really touches my heart how careful they are with his feelings. I was so nervous to find a care center that would treat my son with the upmost care, and I can say I found it. The director Chloe always listens to my needs and addresses them immediately when it comes to my child. My son is 2 and can count to 20, ABCS, knows all his colors, has the best manners, and is potty trained - and I really owe it to this center for being a second mom, its not easy being a single parent. This place is amazing I literally could go on forever."

"I spent half day to see how they treat kids, they would give food to the toddlers but never assist them in eating. If your kid is a picky eater, good luck. I sent my daughter for 2 days and they left her crying on a cot by herself. Without doubt I can say they do not show any affection if your kid is crying, my daughter has been so traumatized from this day care that she was sobbing while sleeping. NO to this day care ever!!"