TownePlace Suites by Marriott Bloomington

"The hotel is run down. Toilet lid wornout, sofa bed's mattress was stained yellow and smashed, coffeemaker missing, breakfast eggs fake and powdery, etc. It's like a motel from the 60s. I would not recommend. I wish I had read the reviews before booking."

"Has seen better days - could have lived with that but v poor service when I had an issue (no spoons, dirty plates, complicated oven with no instructions.... ). The only positive thing was that they had oat milk at breakfast which is rare when I travel and good if you have dairy and nut allergies. Would not stay there again"

"I love this place. It makes me feel like I am back at my grandparents house, that cozy feeling I got from those childhood memories. I love how there is a kitchen which is difficult to find in a hotel. The staff here is great. The front desk clerk was amazing. He was such a great guy. Friendly. It's ten minute drive to downtown and right off 66 which is great if traveling through."

"OMG, very outdated and worn out. Location is very good but there is no way I would stay here again. Linens were disgusting as well as the couch and stove. The cherry fragrance smell was very concerning because it was used to cover up the smell of something else. Not up to Marriott Standards I have been accustomed to."

"After checking in, I requested to borrow their vacuum cleaner and they went up to 2nd Floor to get it. The gentleman brought it over to my room. It was called tornado on the vacuum, never heard of this brand, but decided to start vacuuming...it was barely suctioning up the tiny rocks and it gave a vomiting smell while using it. I had to quickly finish and then lint roll with the roller I brought. I had to tell my son to spray Lysol to help mask the vomit smell. I went through 4 sheets of lint roller with tins of tiny rocks and hair...the vacuum cleaner did nothing. Hopefully I can attach the pictures. Then I had to use a thin filter to tape on the AC unit to prevent debris from flying through out the room when it kicked on. After taking it off 24 hrs later, there was brown specks of stuff that it filtered out. AC unit definitely has not been cleaned in a long time. I saw ants on the ledge and AC unit... sprayed Lysol to kill it. There was moisture under AC unit where I then sprayed Lysol thinking there was a moldy smell from that area. After cleaning, we put our small purifier machine there and it helped clear the smell even more. Before going to bed, I lint roller between the bed sheets and bed covers and found hair and a weird brown speck of something..I had to use 2 lint roller sheets to make sure I didn't have anymore stuff stuck to the roller. The bed is definitely very bad...the springs are popped up against our back and caused us with pain the next morning. Definitely will not be back... interesting why the cleaner would sign off with a note to say enjoy the stay and the room was cleaned by the person when surely there's a bad smell in the room. I pretty much did the detail cleaning...I showed the pictures to the manager the next morning and she looked shock and disappointed... hopefully there's extra inspections after the cleaners are done cleaning by using a vacuum cleaner the actually works and doesn't smell to revacuum the room to make sure there's no sound of collecting debris or food or rocks. FYI, the exhaust fan doesn't even work, all I hear is the motor sounds and I put the tissue test, and it didn't even move the tissue. Maintenance definitely needs to detail clean this. Marriott should hire me to train and make cleaning each room fast and thorough. Another disappointment in a Marriott. The place is definitely run down, but the AC unit runs well in the hallway...most 4 star hotels don't have AC unit running that cool in the hallways causing stuffiness."