Banter by Piercing Pagoda 2225 Southlake Mall, Merrillville, IN 46410

"I just went today to try and exchange. Jenika greeted me as soon as I walked In. She was a breath of fresh air. She was very nice and very attentive. One of the best customer experiences I've had in a while. The last time I tried to exchange the experience was not pleasant. I will ask for Jenika every time."

"Terrell is the best !! He is fast patient and GOODDDD!!! Came and got my one year old ear pieced and he did his thing I recommend him !!! Thank you so much cuz I'm a first time mom and was scared for my baby other girl got the earring stuck but he was like I got it and did it fast and right"

"Calondrea’s customer service was top tier. She was polite and made me feel very comfortable and relaxed while getting my ears pierced."

"My 3 yo has been asking me for days to get her ears pierced and after doing much research I decided to bring her here and I’m soooooo glad I did. She’s 3 so of course she was scared but the young lady that pierced my baby ears was sooooo sweet and PATIENT it took about 48 mins from start to finish and never once did she act as if it was a bother to her. She deserves all the praises! Thank you so much! We went on 7/19 2nd floor location so you guys know the exact employee I’m speaking of I hope I can catch her the next time we go to the mall so I can pay for her lunch. again she was amazing!!"

"I absolutely love the one down stairs. The girls are always pleasant and knowledgeable. I really like the manager her customer service skills are A1 she's very friendly and has been there so long she does not just know her merchandise but actually remembers her customers it's a nice feeling to shop with someone who actually takes there time to make sure you're happy and like what you purchase not just make a purchase. I really only shop with her because even as picky as I am she never rushes me and is always 400% honest. I honestly say if your looking for jewelry go see the manager at the downstairs Location she is almost always there she'll get you right!!!"