Tom Wood Subaru

"We had a wonderful experience with Tom Wood Subaru! Our sales rep Caleb patiently answered all our questions, encouraged us to test various models, and ultimately got us a great deal on our new Forester. We highly recommend this dealership!"

"Tom Wood Subaru will have my business for a long time. Dan Ryan in particular was very professional, kind, and helpful. After 3 cars I was interested sold out very quickly he used my past interests to send me info on a trade in. He helped me find a price I could afford and listed all the repairs they would be making to my used 2016 outback. So far I am very happy with my purchase and the work done by Tom Wood."

"I bought my car in June of '23, a used 2019 Subaru Forester Sport. It's been great, nicest car I've ever owned. However, the last few weeks it's felt off... the auto idle start/stop has been acting wonky. It delays starting back up once the brake is released, and the longer I drive (meaning length in trip) the worse it gets. I decided to try to take it in, and was shocked that there was same day availability, unheard of! I think that is because they've started the EXPRESS service, which alleviates people taking up appointments for simple things like oil changes, etc. I spent a total of 1 hour here. I arrived ten minutes early to my appointment and they began right away, testing the battery. They then told me they needed to charge the battery fully to re-test it, which would take some time, took about 50 minutes and they let me know the battery was bad. My partner is a mechanic and we could easily swap it at home (And save some $$) which they were receptive and easy going about and I was on my way with no charge! Because we do my oil changes at home, I had not yet utilized the service department here, and I was so happy with the experience I had. Shout out to Michael and Bo who helped me!"

"My experience with Tom Wood Subaru left a lasting impression, and I'm eager to share the positive aspects that stood out during my visit. One of the key highlights was the remarkable efficiency demonstrated by the team. From the moment I arrived, it was evident that they value their customers' time, executing tasks promptly without compromising on quality. The professionalism exhibited by the staff, under the guidance of service manager Jerry Williams, truly set the tone for a seamless service experience. Jerry's expertise was apparent as he navigated through the intricacies of the job, ensuring that everything was handled with precision and care. It's always reassuring to interact with someone who not only understands their craft but also communicates effectively with customers. Speaking of communication, the staff at Tom Wood Subaru excelled in keeping me informed throughout the process. Clear and concise updates were provided, creating an atmosphere of transparency that fostered trust. This level of communication is essential in the automotive service industry, and Tom Wood Subaru excelled in this regard. Jerry Williams, as the service manager, deserves a special mention. His dedication to customer satisfaction was palpable, and it was evident that he takes pride in maintaining the high standards set by Tom Wood Subaru. Jerry's approachability and willingness to address any concerns or questions further enhanced the overall positive experience. In conclusion, my visit to Tom Wood Subaru was characterized by efficiency, professionalism, and the invaluable contribution of service manager Jerry Williams. The team's commitment to providing top-notch service is commendable, making them a reliable choice for anyone seeking automotive services."

"Greg and I always enjoy when we bring our Subaru 2011 Outback to you for service! These past 11 years have been great. Everyone is always so kind, helpful and we always feel welcome! Jessie and Eric were very knowledgeable and kept us informed on all aspects of our car. In the past, Todd V. Has been very kind and always willing to explain everything to us in detail. Just a great group of people who always go above and beyond. Our next car will be another Subaru and we are fortunate to be able to continue coming to you for great service! WELL DONE, GUYS!"