Ray Skillman Hyundai West

"I dealt with Patrick, Rick, and Nick during my time using Skillman Hyundai West, and each of them were up-front, professional, and polite in all dealings. I had a warranty issue with my Hyundai that was accepted with next to no hiccups, and work was completed to a high degree in an exceptionally quick time frame-- I am thoroughly impressed with the degree of care and expeditiousness of work done here, and will be bringing my Hyundai back here for any service needs moving forward."

"Ladies, steer clear of this place and their predatory service tream. The service department is exactly the ones they warned us about who takes advantage of women who don't know cars. I've tried to service my vehicle at this location multiple times over the last three years and the service workers are useless and lie about the work done. I have paid for several services from them only to come home and discover they didn't even do what they charged me for. Like changing air cabin filter but not changing anything. Or saying they drove it but not a single new mile on the odometer. They even charged me a service fee for a factory recall last year. This place has made a fool of me three times and I'm done."

"I came here about 2 weeks ago needing a reliable vehicle for an affordable price. I came in knowing what I wanted to look at, and Dennys was very knowledgeable about both of the products I was interested in. He answered every question I had, and got me hooked up with a Honda Accord that fit my needs by the end of the week! They were very clear and concise about the details of their products and payment expectations; in addition to being very accommodating in the process! Definitely a 5 star car buying experience and would recommend to anyone asking for dealership recommendations."

"UPDATE 11.16.23: I have had this vehicle for 9 months now and at the 8 month mark, my car started smoking when I’m driving it and often times worse when running the heat. I took it in last week for the initial look and they told me there was an oil leak and oil was everywhere underneath. They cleaned it and put some dye in it and had me come back on 11.15.23, only for me to find out my vehicle is leaking oil in several places and I have several gaskets that are bad and need to be replaced. Now when I took my car in to get the oil changed in September (which is the time that it was due to be brought in per the sticker on the vehicle when I purchased it), this wasn’t addressed or told to me. And I have reason to believe when I brought it in around that time for the oil change, they put the wrong mileage in because when I called to set up the appointment, they asked for my mileage and tried to tell me I’m due for an oil change again. I only drive my car to work and back so I know they put that mileage in incorrectly. But back to my follow up diagnostic appointment: I was basically told that I now have to pay over $3400 for repairs when I have not even had the car for a year. When I went and spoke with Danielle in the lease here pay here center, she said that all their vehicles are “as-is, no warranty and the customer is responsible for any repairs”. So long story short, I would not recommend coming here for a car. Unfortunately, when I had no other options of getting a car elsewhere, I was sold a vehicle that they knew had problems. If you’re considering going to them for a car, I would think twice. I will never again go here to purchase a vehicle. ************************************************** I went to the Ray Skillman on Pike Plaza Road in Indianapolis and dealt with Henry. He was very nice, helpful and helped me get approved for a very nice vehicle. When I came into the lot, I was not in the greatest of moods not was I feeling very optimistic about the visit. I had been without a vehicle for about 4 months and pretty much screwed over by a second-chance auto company that I had dealt with for 10 years. I had been going to every used car lot I could think of and was getting turned down left and right. So when I landed at Ray Skillman, I was already preparing to be turned away, but Henry & Danielle really came through for me and got me approved. My car payments are very reasonable and I love my car. I highly recommend this dealership & this location. I will continue doing business with them when it comes to getting a car from now on. I wish I had gone to them 10 years ago instead of Oak Motors."

"I bought a Hyundai Elantra. Best experience I have had with a dealership. Great customer service! Jose was very patient and kind through the purchasing process. Jose is truly an asset to your dealership!"