Walgreens Pharmacy

"Painfully slow picking up prescriptions inside and in drive-through. Lines wrap around the building for drive-up and down the aisles for inside shopping. However, Marcia that works the front-end is FABULOUS (5 stars) at helping you use all the coupons available. She is also very patient with elders and people who are hard of hearing."

"I have been coming to this Walgreens happily since the day it opened in 2005. I find it to be an absolute shame what this store has turned into under its new management. Not only have I noticed the employees have been extremely rude and the store looking much worse, but the customer service itself has become something of pity. Today was my final straw when an employee I see on the regular insulted my appearance as I was trying to make casual conversation. Additionally, I called about my prescriptions and was met with a ridiculous hold experience--now I do not mind being put on hold, I completely understand as this is an extremely busy pharmacy, but instead of picking up the phone and being greeted and asked to please hold--so I could at least know my call was getting through--I was met with the phone being picked up and parked immediately without a word. I understand and sympathize with being on hold, but I would at least like to know that is what is happening instead of every time it rings through to be picked up and parked immediately. I will no longer be using this Walgreens. It is quite the shame what it has come to. This Walgreens thrived under previous management and I don't know why new management does not value customer service or store appearance--along with the starkly noticeable decline in proper employee training to meet proper customer care; in just under a year I have noticed a sharp decline in abilities and care in employees. It is so sad to see such a good store take such a turn for the worst."

"They advertise rapid covid test results within 2 hours. I was told 2-4 hours when I went through the drive thru to take the test. Now it's been 4 hours and still no results."

"I simply wanted to ask someone in the pharmacy a question and stood there for 10 min without any recognition that I was even there. Simply, never addressed me at all. Pitiful customer service. I can understand being busy, but at least tell those that are waiting that you'll be with them as soon as possible. Take lessons from chick fil a if you don't know how to treat customers."

"They do not deserve 1 star. Poor customer service. Rude, and could care less if they wait on you or not. Asked to have a prescription ready early this morning. Called last night to be certain. At 9:20 am they called to inform me the printer was down and had no idea when it would be working. At 1:48 pm I called them, to find out they sold all of my medication to ensure it could not be filled. Intsead of filling my medication first, they did not bother to say the printers were working fine again. After many years of business, I will not be back. I am going to get my physician to give me a papers prescription so I can go wherever I wish."