Academy Sports + Outdoors

"If I could put zero stars I would, I purchased a softball bat for an intramural softball game that started maybe half an hour after I bought it, 10 minutes into the game the bat was already bent and unusable and so I went straight back and asked about returning it because it was just flat out defective, turns out there’s a bogus policy saying you can’t return bats without the plastic still on them. I guess next time I’ll use the bar with the plastic on first and then if it doesn’t work return it. Just makes no sense and it just seems they have no common sense or decency to realize how absurd that is. I have the receipt and everything but sorry they can’t help"

"Yesterday I was about to buy two pairs of shoes from the store. There were differences between prices on the app and in-store tag , so I gently asked the lady behind the counter to do the match price for me. But She told me that you have to buy it online and be waiting for 2 hours!!! to pick them up. I don't understand why they mentioned on their website that they do match price!"

"Usually, the experience is great. The store is clean, there are plenty of goods with deals and most of the staff is helpful. The last experience was super odd. I had a cashier ring me out and not pay any attention to me. Not a word was said, except you can put your card in (didn't even say the total). Before the transaction was over, he threw my bag at me and then turned to a coworker asking for help to rizz a girl up while I was finishing my transaction."

"I used to be a customer service representative answering calls for this store. I had never been in a store, and I really wanted to shop here in person. I have ordered plenty of merchandise via the Internet and like their specials and product selections. I thought the store would be larger. It was well organized, and I had fun looking thru the clearance racks. Spotted a Hot Deal on BCG flannels and fleeces for 50% off, but the cashier did not honor the price, so I did not buy it. I was a bit disappointed in the pricing and did not find much that was a fabulous find. I only bought 3 graphic tees but had been prepared to spend some money had I found the right deals. The employee working out on the floor with whom I spoke was friendly and helpful."

"Great place for all your sporting needs and wants too. Awesome appareal and shoes. 2 years ago i bought my favorite pair ever of work boots. 1 year ago i was in a bad wreck. Got crushed inside 18 wheeler. They had to cut my boot off. Today i had a few minutes waiting on a load assignment and figured id go look. They had my same boots in sale. What a blessing from the Lord. God has truely restored me. Thank you."