Human Resources

"Take forever to answer the phone. Not informative. Very rude and unprofessional"

"Wow! Where do I begin first off im autistic and it inhibits my ability to work I have been through a lot of mental stress, and the jerk circle process of applying for food stamps is already a mentally draining and intimidating process, reguardless I sent my 6 month application and was informed I was outside of Morgan county at my new address and was sent a Madison County form to reapply in my county and it in their own words was “fill out a form for the county your reside that is included and mail it in with the supplied prepaid envelope” and I did, 5 days later I get a call from Morgan county with the most unflattering, egotistical narcissist on the other end throwing so much hate towards me as a representative of my case and I wasn’t having it, she was making wild claims that I had a job based income, and kept peddling my that and talking over me when I tried to explain that the forms sent shouldn’t have gone to Morgan if it was Madison county paper work, she continued to talk over me with hostility until I finally snapped and yelled back and she had the absolute nerve to say “I will not be spoken to in that way” and then hung up like a crybaby let me remind people who work these offices, if you’re representing the people who can’t work that doesn’t give you a do what you want and get away with it badge, you defiantly do not get to throw a superiority complex at us acting like you have some kind of power over us, it’s those types of immature attitudes being flung at us that makes me feel like I’m being singled out…just because you suck at your job doesn’t mean I should be a target, and by the way, Madison already said that you despite the attitude should have forwarded the forms to them regardless. And when my sister who handles my funds from my disability check called this lady straight up made me the bad person and lied through her teeth about what was said, I literally had 2 others with me that heard how snobby she was and exactly what words were exchanged and 99% of the talking was all her talking over me me?! Who ever that person was needs to learn her place like fast, and also learn some manners while she’s at it. Extremity unprofessional of you"

"Poor Representation in court! They just move into the process not Truly evaluating a fair amount of payments for a child."

"On the phone for over an hour and no one ever answered! This is an emergency situation where a refrigerator quit and we lost all food and have 3 hungry little kids! When I finally reached a person, I was told a supervisor would call me back! It’s a week later and no calls! In the end, DHR did nothing to help! Three little kids and no food! One child is autistic and needs a special diet"