La Quinta Inn & Suites by Wyndham Tuscaloosa University

"Actually Christy...not Ronnie. But I have to say, I've been staying here almost a week because of work & I have ZERO complaints! Rooms are clean & kept clean daily. Ana has been on nightshift (when I'm actually here) & you couldn't ask for a better personality or service! There's also a guy here in the mornings when I leave for work & he always has a smile on his face & greets everyone that way!"

"Not a bad place to stay. Breakfast is actually really good! Very friendly staff. Clean rooms and not loud."

"Working in hospitality since 2000, I am BIG on customer service. I was just at the front desk to extend my stay for an additional night. LaTonda helped me but was very short with assisting me. She is NOT personable AT ALL and should not be working in customer service. ALL of the other staff were great but she just pissed me off and obviously knew it because after I asked her name she was then concerned with knowing if she did something. I simply replied I did not like her customer service. Where is the other young lady that was here the last two days? She was absolutely amazing. You never know what a person is going through and should be kind to people at all times. Also there was a large roach in our room and we had to switch rooms for the last two nights. Also, as I am working in the lobby, there is no one consistently sitting at the front desk. Every guest that goes to the front desk have to ring the bell. It is early 6-10 am. Why are they sitting in the office instead of the front desk??? What is happening???"

"The rooms were nice and clean. The front desk clerk that checked us in around 11:30 pm was super nice and happy . He was still there the next morning when we were checking out around 7:30 am. He still had a big smile and was so nice. The breakfast and the coffee was great !! The employee that was taking care of breakfast also had a super great personality!! We checked in Oct 19th and out on the 20th , 2023. I have stayed at this location several times in the past few years. I wish I would have ask the employees their names because they are both doing a great job!!"

"I have stayed here several visits with no problems. Rooms have been clean and nice. Breakfast good. Service good. My last visit 9/2/23. I was charged a deposit (which wasn't on the website) of $100. This charged should have never happened and I have yet to be refunded. I have spoken to someone who stated the refund has been done but my bank states there us no refund in process. Be very careful of these type deposit. Unfortunately because of this I will make my travel arrangements with the hotel next door going forward."