Portage Auto Mall Complete Auto Repair Center

"Bad experience. Had a part put on and it was the wrong part. Because of that it broke the ax Parts were put on wrong and now I need complete new parts from the place was only done about a month and a half ago doesn’t matter if I did not warrant the part they put on the wrong parts knowingly charge me 200 and now I need brand new parts would not go to these guys"

"I trusted this shop to fix my check engine light that was on, biggest mistake I've ever made. After paying thousands to have parts replaced the mechanic said they've googled everything it could be and replaced those parts, if this last part doesn't take the engine light off he's done working on the car and he doesn't know what to tell me. Funny thing is I took it to the dealership and they diagnosed it right away and it wasnt the part that this auto shop said to replace next. Wish I could get my thousands of dollars back in parts I most likely didn't need. Find a reputable mechanic that won't drain your pockets and lie to you about what your car needs."

"In February I got my car checked they said I needed brakes and couple others done. The man that worked on my car didn't tighten the lug nuts on my tire. While driving with my kids and mother the tire broke all studs on my tire and flew off behind me. I was going 75 on 65 and thank God no one was behind me. I have major engine shield problems now pieces keep falling off from under my car. This keeps getting worse and worse.. please NO ONE TAKE YOUR CAR HERE...."

"The mechanics there know what they are doing. If they don't have an answer for you they will find it. Maria drove me home and picked me up when my car was ready. She went to bat for me to get my costs covered due to problems caused by another automotive servicer. I am very pleased with their services and will return to them for any future services."

"Went in and came out with everything I needed and a free oil change, thanks! I was without a vehicle for 2 days because the wrong part was ordered. The communication and urgency to finish were a plus. Thanks for explaining everything and being so patient."