Gerber Collision & Glass
5353 U.S. 6, Portage, Indiana, United States
About the Gerber Collision & Glass
Gerber Collision & Glass in Portage, Indiana is a full-service auto body shop specializing in collision repair, dent and scratch removal, frame straightening, auto paint repair, and more. Our I-CAR Gold Class certified technicians provide expert auto body repair services to bring your vehicle back to pre-accident condition. We also offer windshield replacement and repair with high-quality materials and a lifetime guarantee. Our team is dedicated to providing excellent customer service, keeping you informed throughout the repair process. Contact us for convenient drop-off or mobile auto glass services, and learn more about our Lifetime Guarantee. Choose Gerber Collision & Glass for all your auto repair needs in Portage.
Photos of Gerber Collision & Glass
5353 US-6, Portage, IN 46368, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Seems like a very busy shop. They did not even start working on my vehicle for 3 days. I picked it up and canceled the repair. I went to a shop down the road."
"I had a wonderful experience with Gerber Collision. My son was in a car accident that left his passenger side and front damaged. They were able to make the car look brand new again. They have great customer service. The price was around the same as Kia would have charged. Greg went above and beyond to help us. We highly recommend!"
"Super impressed with Bob and everyone’s work at Gerber in Portage! I was so sad when my car was hit and I was worried it would be obvious that it was repaired, but you can’t even tell! Not only did my car look amazing, but they cleaned it inside and out! Thank you so much to everyone at Gerber! They did an amazing job communicating throughout the repair time and definitely would say that it was done in a very timely manner."
"First of all it took them forever to do a simple insurance repair, and when I picked up my vehicle there was paint on my rear seats, I have photos to prove it! I instructed them to lock my vehicle and leave the key fob in the console, well my doors were unlocked which meant any common thief could've stolen my vehicle anytime! I'm very disappointed with the service that I received, these guys are getting very sloppy with customer service! The young lady at the reception desk was the best person there, she is very courteous and professional! Gerber will never get the opportunity to perform any work on my vehicles again! I'd rather ride around with the dents!"
"Was sent here by USAA for an accident. Everyone was Extremely unprofessional except the young lady who works at the front desk. They fixed everything but the damage caused by the accident. Told them and the insurance about my concerns from the accident and they didn’t even check it until I finally came to pick up the car. The general manager Greg then told me they would check it out and it sounded like the axle. The next day I had to call them multiple times to even find out what was going on. Finally I took it upon myself to call the insurance company and they said they had not heard from them. The insurance company then called Gerber themselves and were told the damage was not from the accident. Greg proceeded to wait 2 hours to call me and tell me that I could pick up the car. They even knowingly committed insurance fraud and told me my car was missing a resonator from a previous accident that occurred before we got our car but since it was on the same side of the accident he would be able to “help me out” and say it was caused by the accident to the insurance. I even have him saying it on an audio recording. I may just end up uploading it to the NICB fraud reporting website. Just a piece of advice to businesses out there that do insurance jobs. If you are going to commit insurance fraud do not involve or let your customers know we do not want to be a part of it."
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