H&M 2000 Galleria Circle, Hoover, AL 35244

"45 minutes prior to closing a clothing store… you’re allowing shoppers to enter your store but you’re not allowing them to try on clothes. We asked about the dressing room and we were told it was closed. I asked how are we supposed to try the clothes on? She looked at me and shrugged her shoulders. We ended up purchasing the pants and drove an hour back home with pants that don’t fit because sizing is so far off. We will not be purchasing anything else from this store."

"I will never shop at this location again. The manager told me I couldn’t go in the dressing room with my 10 year old daughter because of COVID restrictions but another mother and her daughter went in the dressing room after I did and nothing was said to her. I asked to speak to the manager about it and he couldn’t explain why he let them go in together and not me and my daughter. I told him that I had no problem following the rules but it needs to be for everyone. Also, what if my daughter was younger and needed help, could I not go in with her then? He again had no answers. Corporate needs to explain to their managers that rules are meant for everyone and think about those rules if the child needs assistance in the dressing room."

"I didn't shop much at this store but they have a nice style of office attires. However, the pants sizing is very much inconsistent. I tried on 2 pants with sizing of 2 and other 2 pants with sizing of 4. They are all same styles as it said on the label. The first 2 pants didn't fit because they were too small. The last 2 pants of size 4, one of them is way to big on the waistline and hip. Another is tad bit tight at the waistline and fit perfect at the hip. I walked out with nothing in mu hand. I like material, style and price. But the sizing is issue here for me!!"

"I wish there was a "0" star . The worst shopping experience in my life. I was rudely kicked out of the fitting room while helping a daughter to pick up the Christmas outfits. YOU NEED TO LEAVE a Fitting Room, if you are not trying the clothes... associate was yelling . I said, excuse me, I am here with the minor, your fitting room doesn't lock ( they have a curtain ). She repeated , if you are not trying clothes you need to leave !!! I said, she is a minor, she doesn't have money, I will make a decision about the purchase. An associate created a situation and made me very uncomfortable. She told me that H&M policy is that a 10yr old must try their clothes on their own. Wow. That's great, invest in the doors with a lock !"

"Great prices for stylish clothes! I was disappointed that they didn't have many ladies sweatshirts and it's right before Black Friday... maybe they have some coming in? Also, the fitting rooms at the Galleria location were closed, so we didn't get the jeans my son wanted since he wasn't able to see if they fit."