Arby's

"The staff was friendly. The restaurant was clean as were the restrooms. The food on the other hand was cold. I exchanged it to be warmed and they gave me new food. Which sadly was just as cold."

"Charged me 2.49 for a water bottle. Service is so useless can’t give you napkins or utensils in the drive thru. Waste of money and time. The food has changed and everything is of worse quality. It’s not just here it’s every arbys I’ve been recently."

"I'm very disappointed in the philly cheese steak. Horrible! Meat does not even taste like real meat. Looks nothing like it's picture. Was not hot, and the small fake meat pieces help to make this a very messy sandwich!"

"Cullman- Highway 157 I’ve eaten here in the past many times with no problems. But today was an exception!!!!! So I go thru the drive-thru and I ordered a #10 which is a Reuben sandwich a fry and a drink. I upgraded it to a large. I drive the 25 minutes to my home all the while anticipating this Reuben sandwich that I’ve been wanting for quite some time. I sat down and opened it up to see this. Definitely not a Reuben sandwich. I’m so very disappointed. $10.02 for this!!! I guess if you go there you better pull over once you get done and check everything before you leave."

"Arby's needs to stick with roast beef. Only thing they can do. Who ever is new product tester needs fired. Got my first and last hamburger there just now. The meat taste like it was precooked and kept warm in hot water. Not sure what that watery mayonnaise stuff is. It was oozing out. The green slice of core tomato was pretty rough. If someone cannot make a hamburger fit to eat they need another line of business. I'm speaking for the top down. Not the people who hate their job at the restaurant. The hamburger picture on the ads is not what you will get. It's propaganda just like in Russia."