Burger King,

5940 Alabama 157, Cullman, AL 35058

"Suppose to be fast food. Waited 6 minutes just to place an order in drive thru, no cars in line. Waited another 13 minutes on food, which was just a hamburger and chicken sandwich. Need to do better!!"

"Never in my life had I been so horrendously serviced. This location managed to start my year off absolutely horrible. I come in after a 40 minute drive for my first meal of the day. I pull in and had to wait by the speaker for 10 minutes to get my order taken. I order 2 whopper meals one with no tomato no onion and no ketchup and an order of nuggets. After waiting another 10 minutes for my order, I take a sip of my coke that tasted off as if it were expired or made wrong with too much syrup. This isn’t the worst part though. I’m pulling off and I look into my bag and pull out a burger with no pickles no tomato and no onion. I look around to at-least be satisfied by having received the rest of my order only to find my nuggets were also missing. I come back and have to wait another 15 minutes for my order to be fixed. This time I receive a bag which had a smaller bag that to my assumption contained nuggets, so i go to check my burger and it was also wrong and i informed them so they handed me another i pull up a bit to check and it was also wrong. As I was too far ahead I circle around to come in. I inform a different employee what had happened and ask for either a refund or a remade burger. She tells me she can have it made right. I get the burger and it’s finally right this time except as I’m eating it on the way home I realize its very squishy and the meat wasnt cooked thoroughly, I’m done after this and am unable to finish my burger. I head home relieved I atleast have the rest of the food for my family. However as I unopen my small bag I realize they didn’t even give me nuggets and it was actually some hard cheese sticks. This was by far my worst experience in fast food."

"Running on a skeleton crew like they are, I give them 10 stars... people complaining should take into consideration there are only 2-3 employees there half the time bc no one wants to work fast food. Hate to break it to you, if you want to keep eating out every night someone has to work there."

"Cars backed up around building waiting to order then those waiting for the order they paid for!! Don't open the restaurant if you don't have close to a full staff!! You are living money due to the horrible waiting times and will lose more if the practice of 1 person working continues. I will not go there again. I had an appointment to go to and I was made late due to the wait time!! If I am charged for a late arrival I will charge the manager at the Burger King on Hwy. 157 the cost as apparent the manager doesn't care about the customers OR the employees!!"

"Sat in the drive thru for 10 minutes before anyone even acknowledged my presence. I was told to please wait one moment. Sat in the line for another 5 minutes. I finally just drove up to the window. The girl working the window was busy on her phone. She finally asked me what I had ordered. When i told her I didn't order yet but had been in the line for 15 minutes, she looked like a deer in headlights. She didn't apologize or anything. She took me order and then went back to her phone. Horrible service. Horrible wait time. I love BK. But not this one."