Michigan Educational Credit Union - Ann Arbor

"Lisa Kania and the staff at MECU are awesome, we have used them for a long time and continue to be taken back by their customer service and professionalism!"

"My family and I have been members for many Many years and they make us feel like we are family. Everyone who works at this location are awesome folks. Tom, Shannon have been there for us our who time as members. I highly recommend this Credit Union."

"I have had an excellent experience over the years, both at the Ann Arbor and Brighton branches of MECU. We continue to use Ann Arbor for routine transactions as it is closer to home and the tellers there (as at Brighton) are very good. However, when help and expertise is needed on a more complicated matter, we turn to Lindsey J., who was the assistant manager at Ann Arbor for several years, before being promoted to manager at Brighton. For example today, we had to make a beneficiary change on our accounts, but wanted to avoid having to take care of this in person since the closest branch (Ann Arbor) is 25 miles from our home. Lindsey first spent time answering all of my questions, and then sent me a DocuSign form that allowed my wife and I to complete the beneficiary change from home. From the time we opened our account, Lindsey has always been professional, generous with her time, and exceptionally helpful in resolving challenging banking matters that periodically arise. Also, Sharon Kelley, the assistant manager at Brighton has been helpful in answering banking questions over the years."

"I'm extremely upset as I checked my account today. I get direct deposit I got paid yesterday so I have way more than enough in my account to cover my car payment. I am mad as all get out because they returned my car payment and then charged me 30.00 for return fee. What the hell, this is totally unacceptable and I will be looking for a new bank."

"This Credit Union is just your typical Bank. I have had issue upon issue with them. One of the biggest being there app that does not function properly even with the best smartphone or computer. I have called multiple numbers to try to get the issues fixed and have been unsuccessful. We all know how important internet banking is in this day and age. On top of that their loan officers will sell you a dream in order to turn a profit on your money. The tellers are all very nice and polite but make sure you keep multiple records of interest rates with them. They don't like telling you that information under any circumstances."