Fireplace & Grill Shoppe 645 West Michigan Avenue, Kalamazoo, MI 49007

"Met with a guy down at their store and told what I needed and asked for a print out or drawing of the configuration and where each pipe goes and it's size , I got the price of all the pipes and that took two weeks and now it's been two more and I still don't have a schematic of how the pipes are to be put together. Now I would think he would have to have done something similar to be able to say what pipes I need unless he didn't and I'll be way off on the pipe or have to get more pieces. And the guy I'm doing this for wants to get it all at once and doesn't want to spend any more for me to go get another piece. I need a schematic or drawing with the sizes of the elbows and the 30° and the oval to round. And trying to get ahold of him is impossible and can't get a return call or email. I'm getting very frustrated and am fixing to go elsewhere. Hope they read this."

"Top quality store with people that care. They gave me awesome recommendations for both a grill and griddle. Highly recommend for any fireplace and grill needs."

"I had my fireplace converted from wood burning to gas. Mark was very helpful and came over quickly after my initial call to take some measurements for a log set and look at the setup to connect the gas line. He recommended a log set and glass doors that fit my budget. Install lead time was shorter than expected. Once the guys were here, installation was super fast. I'm happy to enjoy my fireplace more often this winter :)"

"Mark Wrench has a fantastic shop. Excellent service and prices. Huge variety. Listens to what you have and is ready with brilliant suggestions. Not overbearing and pushy at all. Can't wait until our product arrives."

"Spoke with Mark. Very impressed. He had me send him photos of our Mid Century Modern fireplace. We thoroughly discussed options for doors but ended up talking about no doors at all. I’m impressed that he suggested a solution that didn’t include him selling me something. He wanted what was best for our home regardless of making a buck. I will do everything I can to recommend this business to repay Mark’s suggestions. Professional, honest, and great taste! Thank you!"