Busbee's Auto Repair 190 West Randall Street, Coopersville, MI 49404

"In the Spring of this year, I was having issues with the acceleration my car. I took it to busbees to get the timing chain replaced as that was the diagnosis by my mechanic friends. I had a warranty on the vehicle and want to take advantage of that. Busbees contacted with a quote of $3000 for the repair, but the warranty company should pay for everything but the fluids replacements. I told them to go ahead with the repair. Busbees reach out a few days later to tell me that the warranty company was only going to cover $800 of the repair, and I would have get the rest. They also informed me that a piece of the timing chain was dropped into the oil pan. That repair was going to be $1000 on top of the already expensive repair. Prior to bringing my car in to busbees, there was not rattle in the engine. It was just having a difficult time accelerating. I couldn't afford the whole repair, so I told them to do the minimum repair possible. The repair costed me $450 and left me with a rattle in my engine that could be damaging the engine components. I wouldn't go to busbees for anything more extensive than an oil change."

"Busbee’s is great! They always get my car in quickly, price is reasonable, and they’re always transparent with you on what’s going on with the car. Saved me a ton of money instead of going to the dealership!!"

"Fast service! They got me in the same day that I called. Fixed my car and it was way less then I thought it would be!"

"They sold me two tires with nails and holes in them! Also took a tire there to get the valve stem fixed and they were horrible at communicating and ended up making my fiancé late for work. The lady on the phonee was rude and when he showed up with the tire everyone was on lunch.. if your going to close for lunch for an hour then you need to communicate that with your customers. We will not ever be going here again. I recommend Snyder tire."

"Had a drive shaft fall off. Called a few auto services in the area that were busy and would not be able to get to it very soon, leaving me without a vehicle for at least a day. I was not able to do this with the time sensitivity in my schedule and Busbees saved my day getting me in and out in an hour and a half and running smoothly. Very greatful for the quick service with the short notice I gave them. Pricing was fair and repairs satisfactory."