Jimmy Jazz 412 West 14 Mile Road, Troy, MI 48083

"Very very rude and disrespectful staff and manager. They do not treat you with any respect or want to give you any help at all!!!! WTH I have never ever seen this disrespectful behavior anywhere.!!"

"I would rate this place 0 star if I have the option.. wasting time and money with very unprofessional staff. Honestly worst place ever . Time opining shows 10am in google and they said 11am had to wait in a big line for exchange they let me in after 45 minutes waiting then they asked me to leave and comeback after 11 very rude staff."

"Went to visit Oakland Mall on a Wednesday & was greeted with a scowl by the employee. She didn’t say one word to us as we browsed the store and when we finally did ask for a size she seemed irritated. She proceeded to scan her items then slammed the scanner when she had to to get the shoe herself. She made it to the point where you didn’t want to ask her for anything else. If I could give zero stars I would but one pair of shoes were bought so 1 star it is. Don’t recommend this store, find another location!! Bad energy overall."

"Store is racist to its main audience. I wanted to buy my son some shoes, and had him try on a size 1 and size 2. I asked the employee for one of each for him to try, and the worker told me it's against policy to let a customer try on 2 shoes at one time. I told him I have never heard of a policy that only allows a person, a 6 year old child at that, not allow them to try on two shoes at once. So I gladly took my buisness to Foot Locker 2 doors down, where they had no such a policy, and the same shoes. My son tried on both shoes at Foot locker and picked the one that felt best, and I also saved $10 on the same shoe with my military discount. So thank you Jimmy Jazz for your racist, stereotypical policy for your black customers that your store clearly is advertised for."

"It is unfortunate that the store has good shoes, but the staff is not friendly and lack education. The customer service is superb in making customers feel uncomfortable. They don't smile, they talk too fast, and since they handle items so roughly, my boxes get crushed. I wanna say I don't want to go there anymore, but unfortunately, they sometimes have very rare good shoes."