Starbucks

"Customer service is so bad and rude …. I went today to return a cup that i bought. I told the girl that cashed me out if i can return it she said yes, just have your receipt with you. I went to return it and the girl said that she will not be able to return the cup which she was a manger on shift. She talked to the manger through text messages and her manager said that i have to have my card with me which i did and still didn’t do a return. The lady told me that i have to leave or she will get me the security to get me out of the mall. I thought that was so rude to treat customers that way !!! This shows that i have my receipt."

"Wonderful experience. Barista Kat was so genuine and kind. Shoutout to her!!!"

"I stood in line for nearly 30 minutes after I ordered. Only 2 people had orders in front of me. 3 behind me. And for some reason, a simple order (grande matcha latte) took this long to create. I was also skipped. And one of the workers called my drink out wrong. Calling it green tea, whichbis completely different than matcha. They dont know what they are doing or taking about. The workers where rude. This will be my last time going to this location."

"It's been a while since I visited last but I wanted to share my experience. I ordered a Java Chip Frap, a drink I have ordered since I was little, and when I got the drink it tasted off. There was little to no sweet taste to the drink. It tasted like water with chocolate chips. I asked for a remake and when I got my second one it tasted exactly the same. When I talked to the barista I felt like she was gaslighting me. She said, "Are you sure you haven't been ordering the Mocha Cookie Crumble? The Java Chip isn't sweet." They provided me with some sweetening syrup and I went in my way. I would just like to say to that barista... yes I'm sure. I have since been to many many other Starbucks locations and each one of them made the Java Chip Frap correctly (and yes, it was sweet.)"