Kalamazoo motel

"The staff was friendly. The hotel was clean. The room was clean and nice. There was a funky smell to the hotel and there are only 2 tiny signs to direct you to it's location (due to name change over). Drove in a circle 3 times trying to get there. Overall good stay. Pool was decent also."

"The room I stayed in was really nice and the king size bed was very comfortable. Only reason I gave it a 2* is because they started to renovate the lobby and hallway where my room was... Got there Sunday evening and Monday they started tearing the place apart, left Friday afternoon and they were still not done...A couple nights the guys were up till 11pm working and I had to complain. One night they had even turned off the power to my room!. I was only out there for a week of training for a new job and was only in my room for the evening to sleep..."

"My family and I stayed here for two nights. The breakfast was good, hot tub was fun, pool was a little cold but fun. Honestly I would give it great reviews except the day I got home I discovered I was covered in bites. I had never had these bites before. We didn't stay anywhere else, and the only other place we went was the air zoo and they have zero cloth seating so I doubt I got them there. Since it was an overall good experience I wanted to give them a chance to fix it so it didn't happen to anyone else. Right off the bat the lady tried to insist I hadn't even stayed there, and then insist, without any checking that I must have got it somewhere else. Finally she had me send pictures. Today she called and said the Eco lab came and checked it out and there were no bed bugs found and that it was probably fleas from our pets at home. We have zero pets at home and haven't been anywhere else that had animals. I began to worry it was an allergic reaction so I had it looked at by a doctor and asked if it was an allergic reaction. His response, "No, that looks like bed bug bites." I only hope none of them made it home with us. It has been very stressful for me, but if you don't mind getting bit it was an otherwise a great experience. This is only one side of my torso. There are bites on the other side and the inside of one of my legs as well. I was not told whether there were any precautions taken in case a bug was present only that none were found and that the guests who stayed in the room after me have not complained of bites. The only request I made was that they ensure no one else has this experience, I am not convinced that this was done."

"The room was very clean and the staff was very courteous. The building is old but not falling apart. The only gripe I had was that the a/c and furnace unit wasn't working properly. The fan feature didn't work. While the unit worked to keep the room warm, I like to have the noise of a fan on while I sleep and because the fan was broken it wasn't possible. Otherwise though, everything with my stay was excellent."

"Most staff was friendly. However when we tired to pay with cash they informed us they needed $100 deposit and everything had to be paid upfront. Smell of smoke on night 2 on floor 1. Pool was great temp. However in the am when the maid was cleaning she knocked on the door and when we said "yes?" She proceeded to open the door....Not impressed! Room looked nice but was hard to get the temp comfy...either to hot or to cold."