Delta Hotels by Marriott Kalamazoo Conference Center

"Booked this hotel at 6:00 PM after calling and verifying that their hot tub was working. Went down to hot tub at 8:00 PM. Definitely not working. Not heating at all. Jets barely had any pressure. Our only requirement for a hotel was a functional hot tub after a day of skiing. Not reviewing anything else since this is what we came for and were given misinformation from the front desk. Highly disappointed."

"I was interviewed here by the maintenance director Bruce. I have a job now elsewhere, but looking back I am still offended by the way in which I was interviewed. Bruce is your typical mindless automaton, ready to take orders but never ready to think for himself. They are a dime a dozen these days. But he is arrogant because of his position, and was very condescending to me. Men looking for jobs get enough adversity as it is. If you don't have a job in country, you are no better than rubbish. I certainly did not deserve the inappropriate rebuke that Bruce gave me, simply because I was out of a job. It could happen to you, too, buddy, and there are far too many employers who think that they can treat people like this. I give one star to this hotel for lack of respect."

"No breakfast like advertised! Restaurant was closed so couldn't order any food. Just some coffee set out. Game room not even half of the games work. Hot tub needs work it's cooler then my shower at home. No vending machines. Not worth 131 a night...."

"The comfort of their beds are a positive. Things to consider when booking a room. Parking next to a active entrance and close to your room is recommended when booking. They don't have complimentary breakfast. You can order food, be prepared very expensive, see menu photo. There is no vending machines you pay at the front desk there's a small room with items to buy. Very expensive for a pop. There is 4 floors and rooms around the poolside. Check out is at noon another positive."

"Food service staff - excellent, super friendly. front desk staff - lovely. our room was gross. dirty carpet, dead bugs, gross bathroom. one room in our group had BEDBUGS. we didn't get our bill for 3 weeks causing issues at work with reimbursement. my headphones disappeared out of my room after cleaning staff came. i tracked them and the headphones stayed in the hotel but i never got them back. we had 2 lost/left items from our group, which the hotel staff had, and never returned. we called/emailed numerous times with no response. i sent a friend to the hotel and the left items were behind the front desk the ENTIRE time. Unacceptable. No response from hotel staff to our messages about being disapointed with rooms/service."