Walgreens 5933 South Westnedge Avenue, Portage, MI 49002

"This place is clean and organized. They have a little bit of everything but produce. They have a pharmacy even with a drive thru for it. I get make up, hair care, and vitamins here mostly as well as use their pharmacy and photo. Everyone is super friendly and helpful. They also have a red box. They have their own app really easy to use. Can clip digital coupons, check or refill prescriptions, or easy photo orders. The photos I use to make personalized cards and poster."

"I have been using the Walgreens pharmacy for years but will be switching to a new pharmacy this week. The hours continue to fluctuate, there are days where they are just closed because they can’t seem to keep a pharmacist on duty, the drive thru window is broken, I show up and they only have half the prescriptions ready “can you come back in 20 minutes”……..endless issues. I hate to change but this location has become ridiculous!"

"I want to recognize Tray in the pharmacy! Whether I go into the store or through the pharmacy drive thru, I am happy to see that Tray is behind the counter/window. He is always very kind and has a smile for everyone. As well anytime I have called the pharmacy and was fortunate enough to talk with him his overall attitude is pleasant and professional. His kind of customer service is exactly what is needed these days and I appreciate him for that. Keep up the good work Tray."

"First and foremost I want to give a shout out to the male employee at the front cash register at night. I don’t know his name and I’ll make sure to ask him next time but he is absolutely amazing. I wish every place of business had pleasant people like this man. I will come back and edit this review once I find his name out because he is A+ and deserves a lot of credit. 10 stars in my opinion! The store on the other hand gets a three star because a lot of the products there are incredibly overpriced (I can’t believe what you wanted to charge for a bar of secret deodorant) and the hours at the pharmacy were cut. Those pharmacy hours are very important to working people so it’s really inconvenient. I gave an overall rating of four and you can thank your employee for that one!"

"I will go out of my way to avoid this Walgreens location. I’m honestly saddened as I have been coming here for a long time, and I live just down the street. I feel this location has steadily declined over the years, and more so the past 6 months or so. This is evident in the lack of customer service all the way to the messy parking lot. Cashiers are always friendly but they are swamped. Management seems to be no where in site or nonexistent. I sat in line for close to 10 minutes as the line continued to grow , and the cashier repeatedly had to call for back up. Eventually a young lady came up to help the poor guy out. Once I completed my purchase, I went back to the pharmacy to pick up my prescription and they were closed! The pharmacy seems to have very select hours. And considering it was a weekday morning I was caught very off guard. I take a daily blood pressure pill and prenatal vitamin and had taken the last dose of each prior that day. When I went back up front, I asked the cashier if there was a manager available. He asked if he could assist me, but I let him know I was hoping to speak to a member from management. He called for a manager and let them know there was a customer who would like to speak to them, there was no reply over the headset. I sat for 5 additional minutes before the manager acknowledged the numerous pages. Over the headsets she said “she was busy and it would be a while.” I decided to just count my losses. I went home and decided I would call the next day to discuss my experience with the store manager. When I called I was unable to reach any member of management. As a former business owner, I understand the importance of having polite professional staff and efficient management. I hate to no longer shop and fill my prescriptions here, but that time has come."