Walmart Supercenter 8350 Shaver Road, Portage, MI 49024

"just moved to the area and I've always shopped at Walmart but the one in Portage Michigan I will never return to again the people at the service desk are so rude and nasty and the young manager that works there is just as rude and nasty I tried to return an item it scanned at a dollar amount and I asked for in-store credit. they said no because it was $25 and the only return $20 which I understand that but the way they responded to me was so nasty and rude the woman actually started yelling at me the manager came over and he shoved the box back at me and refuse to put it in a bag for me and they told me to leave and also I did was want to try to return an item. . they need to be educated on how to be normal and decent to paying customers and not have the attitude that their Superior to me they're not they work at Walmart they're not any better than me. . I'll make a point of trying to Paw Paw or or the one North Kalamazoo and go there I will never shop at the one at Portage those people in there are horrible. ."

"Cannot ever reach anyone by phone. Delivered somebody else delivery to my door, perishable products. Called to tell them it was the wrong delivery (do not order perishables for this reason). Reached main operator after trying delivery number for 20 minutes. Been on hold for 1 hour, no one is picking up. Not the first time trying to call with no answer. Third time in 12 months. Don't know if anybody else is better in town. Customer service is dead and gone."

"I just walked in, got a gallon of milk, and left. (After paying, of course) The point is it only took me 6 minutes to return to my car. I'm not a fan of self check-out, but in this case, it worked for me. The aisles were not cluttered, and the employees seemed pleasant."

"Store was well stocked and clean. I was waiting in the Alcohol aisle, ringing the bell every 5 minutes for 40 minutes waiting for an employee to help me out. No one came. I had to seek out an employee for them to find someone else to help."

"What a joke! Placed an online order, the item shows plenty of stock...yeah they'll wait until your there with your trunk open to tell you it's actually out of stock and they won't do anything to make it right. Other than suggesting going inside and give them more money while refusing to refund or issue store credit. I'll never be back, I'll go next door to the Meijer, they actually care about their customers."