Meijer Pharmacy 5121 South Westnedge Avenue, Portage, MI 49002

"Respectfully I understand the industry is struggling. Why would you call my mother and tell her that her script is ready. She sends me all the way there to find out it has not in fact been started. I do my grocery shopping and come back. Still not started. I take my groceries home and come back. Of course this is my 3rd time standing in a line of 30 customers..... big fail Meijer Pharmacy. My time and day matters too."

"Over the last year i have gotten several phone calls saying my prescriptions are ready but when i arrive to pick them up they dont have the medicine. I have been shorted on meds on several occasions and when i say something its always my fault and im taking them wrong. Today at 930 am i get a automated call that they have a question about my medicine, that call was supposed to go to my doctor. At 932 am i get a automated call that my prescriptions are ready to pick up. At 530pm i arrive to get them and get told they dont have it and it wont be in untill 2pm tomorrow. A hour drive round trip and 30 minutes in line to find out my heart meds are not there. I will never use this pharmacy again."

"My wife called to refill her prescription at 9:30 this morning and was told "It will be ready in 20 minutes." She indicated we wouldn't be in until later in the day and was told, "No problem, we'll have it ready for you." I came in after work and stood in an absurdly long line that stretched well past the bathrooms. When I finally got my turn at 6:05, I was told the prescription had "a 40 minute wait on that." Mind you, this was 8.5 hours AFTER my wife had been told it would be "ready in 20 minutes." So I've had to waste an additional 40 minutes of my evening and am now standing back in that absurdly long line ALL OVER AGAIN."

"This pharmacy outright lied to me about my child's medication availability. Due to the nationwide shortage of ADD meds, the Westnedge store was pharmacy #15 I had called just this morning (I've been trying pharmacies all week) about availability, so my doctor would not waste time and send in an unfillable script. I told them the type and dosage, the woman on the phone put me on hold to check, and came back saying that yes, that they definitely had enough to fill my prescription, even going so far as reassuring me that as long as I could get the doc to send it in today there were definitely no worries about someone else depleting the stock before mine could be filled. Awesome, finally a victory! And double victory- it was the generic! Except, after calling my doctor and then waiting the entire day to get a text from Meijer about fulfillment, I finally called back and the man on the phone told me that "he didn't know who I spoke to, because they haven't had that medication/dosage available in MONTHS"."

"This pharmacy is the worst ever. I have given them multiple chances over the years since it's so close to home. I won't be making that mistake again. The pharmacy manager treats you like you're stupid and some how your wait time gets longer when you check. It doesn't matter if you're in the store waiting or in severe pain. I transferred my scripts to a pharmacy that actually cares about their patients."