Domino's Pizza 1636 8 Mile Road, Detroit, MI 48203

"Get this, I ordered a large thin crust sausage and onion but instead got a regular pineapple, mushroom, and green pepper. Gross… please don’t order here and do yourself a favor and see if the Royal Oak location delivers in your area."

"Good food, it was faster than I expected and the staff was very friendly and helpful."

"I ordered pizza and sides at about 5:30 for delivery. It said it would be delivered in 20 to 30 minutes. After 45 minutes nothing at an hour I started calling. I had called three times and nobody would answer the phone. The fourth time someone finally answered the phone and then put me on hold. I was on hold for 10 minutes. I had to call three more times and on the 4th time again someone answered the phone and we found out that our food was still there. Basically by the time we got there to pick it up it had been an hour and a half and the food was cold all they would refund us was the delivery fee. Please do not order food from here. They have no customer service skills I cannot recommend this location in any way."

"11/23 I ate from this place for the last time I would eat here all the time being it close to me. After seeing a homeless guy help bag up old orders that was being Givin to him I just find it's not sanitary for him to be in the KITCHEN. Feeding the homeless is great but there is a better way."

"On 8/25/23, I placed an order for 2 pizzas, wings, a Philly and sodas. In about 1.5 hours (very late) a driver arrived as I was at the front door to greet him. The driver stopped, said he would be back and pulled off. I assumed he left part of my order at the store and had to go pick it up. He never returned. I called the store and was advised they were remaking my order with no other explanation. At this point I had not eaten in over 24 hours, was late for an appointment and had to leave. About an hour later, I got a call from my neighbor advising the food was delivered. I didn’t return home until the next morning, never got the food from my neighbor and didn’t get my refund of $47. I called several times to make the store aware of frustration with the order. On 9/12/23, I called for a remake of the order. The manger on duty first said she could not find the order in her system; and could not replace it. She verified the attempted delivery with the driver who pulled off on 8/25/24 and still did not replace the order. She then claimed the order amount of $47 had been refunded. I confirmed the payment had been debited from my card on 8/28/23 and had, in fact, not been refunded. I went back and forth with the manager for 2 hours and ultimately she refused to remake or refund my $47 order. They basically ripped me off. Horrible experience. A total of 6 hours of frustration over 2 separate days for a delivery order. Update**** Called and spoke with day shift manager Rhonda on 9/13/23. She found my order in seconds, advised it had not been refunded, .lwas apologetic for the experience and advised she would remake the order and deliver shortly after 5pm. I waited and the order never arrived….but a refund of my $47 was applied to my bank account the following day. On 9/19/23, decided to give them another chance. After 1.5 hours, I called to check the status of my delivery order. Was told driver was walking out the door with my food. Called back 45 minutes later after app advised my food had been delivered (It was not. I was standing outside waiting on the driver.) and was told again the driver just left with my food. As I complained advising of the inconvenience, the male employee hung up on me and canceled my order. I immediately deleted the Dominoes app….done."