Little Caesars Pizza 19400 7 Mile, Detroit, MI 48219

"I'M CONVINCED THAT WHOEVER MADE THIS PIZZA WAS TRYING TO BE FUNNY. Ordered double pepperoni online and paid for door dash to deliver. When the pizza got here it was drowned in so many pepperonis that they were falling all off the pizza. The cheese and dough was definitely undercooked due to the crazy amount of pepperonis that someone put on the pizza. Didn't expect much from this store anyway but this was different right here."

"I swear, this has to be one of the worst pizza places on earth! Not because the food is horrible or anything, just inconsistency. They never answer the phone. You never know if they're open. You never know if they have enough staff. You never know if the pizza is hot or ready like they advertise. You never know if your pizza will even be cut right. Half the time I have to cut my pizza again once I get home. I just went there on a Thursday afternoon, a little before 2pm to try and get a Hot N Ready pizza. The guy at the register tells me 30-35 minutes! I started to ask why??? Then I said I don't even want to hear the excuse and walked out the door. Can't even get anything quick anymore. Guess it'll be frozen pizza from home for lunch today. *UPDATE: It's currently Sunday, February 26th and I decided to walk on in and give them a try after walking to the store. I stood in a relatively long line for about only 5 minutes, not bad. The bad part was when the young lady told me how long it would be for a simple Hot N Ready pizza, 30 minutes?! The last few times I've been here I was told the exact same thing. That cannot be true! Seems like something they tell you to clear the line up real quick. Any who, I don't have all day so I decided to leave. Get it together folks, it's not rocket science! This location continues to be terrible with no end in sight for their horrible business practices! UPDATE: December 2023 I have been here twice in a week, that's a bit much I know for this trash pizza. They had all types of folks in the lobby waiting on food and things seemed a bit unorganized judging from the guy at the counter going around asking everyone their order over again. I was in and out, sort of, because I just ordered a hot n ready. That thing was terrible, definitely not worth the price increase of those! The pizza was half cooked!!! I couldn't even eat it!!! Plus they never have change either! They either undercharge you or overcharge you depending on the day. Please close this place down like the rest of the restaurants around here. It would make us all have to go grocery shopping instead!!!"

"Me and my girl was doing doordashing here, and when I got there they told me it was going to be 10 minutes before the food was ready and so I had to sit out in the car and kick it. This one particular night there was a guy in the lobby that was waiting for his order but also had marijuana on him and he was trying to sell me on the marijuana and then a young lady's little girl came in the girl had pretty teeth and was young and this guy asked a little girl if she smoked weed and little girl with her pretty smile just smile a couple minutes later her mother came into the office and ask her daughter if she was about to mess with some drugs and her daughter said no but when the mother looked away the guy with the drugs slipped the little girl a bud of marijuana, and I told the mother about it on the way out the door. Protect your daughters out here."

"Very unprofessional place. I ordered my pizza online at 6:40pm on 11/3/23 and set a time for pickup, knowing the time of arrival from work. I went into the location to be told my food was not ready at 7:45 per my requested time. I asked how long he explained it will be 20 minutes, I understand how business operates on a busy day so I said okay and left out the location. To return back at 8:00 to be told my manager said they just received the order at 7:45 so they just started to make my two items (thin crust & slice/sticks). So explained I had to wait an additional 15 minutes and which at this time my order was placed almost 2 hours ago. I have never been so confused on how this was handled. On top of the manager not coming out to explain the details of the process, and just to acknowledge things happen. The worst part, the only aspect that was asked if you want a refund converse just making the food and go on about everyone day. Why would you want to defer revenue inside you establishment on the fact the guest getting frustrated due to the staff having lack of time management. Once I finally received my order, I was greeted with an apology for the front representative, and something to drink for the wait and issue. I truly appreciated the gesture, but the biggest issue was the lack of communication and no moral respect to my timing as well. I frequently use the app as my work requires me to travel. Please do better, we understand everything can’t be perfect, but the things you have control over…fix it. Jack"

"45 min wait for a hot and ready. And when my order was finally ready the employee served someone who had placed their order after me. When I told him I had placed my order first he said "oh this family I got u in a min" need better staff and a manager"