Burger King

"If I could give a negative I would. Today, I went through drive-thru at this location to place an order and was told by the representative that they are only taking door dash or delivery orders only. Who do they think they are? My family have had bad experiences before but to tell us that, we won't be back. Like I want to wait for a delivery company to bring me cold food, and I have to pay for the delivery and tip. NO How dare B/K. Its bad enough their prices are outrageous for mini whoppers that aren't a fraction of what they use to be in size."

"My boyfriend bought me an impossible burger a few weeks ago. I said multiple times, "no mayo"-- I said it twice while ordering and again at confirmation. I intentionally do this because I understand fast food is fast-paced-- it's in the name. I do this to make sure they've got it, especially at takeout. We got home and I took a bite of my burger to find out there was mayo lathered onto it. So now, a $10+ combo was wasted because I was going to be sick. And I know some people will say, if you don't eat dairy/meat, don't eat fast food. That's unreasonable. Why is an impossible patty on the menu then? For meat eaters? I don't eat mayo. I was explicit about it. Extremely. And these aren't $5 meals anymore. I was hungry, we went out of our way to get the burgers meals we were craving, just to come home and now still be hungry and upset. I called the burger King and was very King with the woman on the phone. She sounded annoyed with her cook who was allegedly messing up multiple orders that day, but kind to me. She said I had to come back in and they would replace the meal. I told her we couldn't drive back right now, and did they have a delivery options. The answer was no. I asked if we could just be refunded and she said we would still have to come back in. That didn't work for that day, so she said we could come back in whenever as long as we brought the receipt, to get it replaced. With my work schedule and me not having a car, it ended up being up to 2 weeks. My boyfriend went once prior but forgot the receipt, so he just paid for the order. Anyway, when I finally got there, we encountered an elder gentleman with grayish hair and a mustache. He told me I had to be there within 10 days and there should have been a name written on the receipt. THIS made no sense to me because I called in and spoke with a woman on the phone who said I could bring the receipt in whenever. I even asked her by when and she didn't give me a deadline. She said anytime. I'm pretty sure she told me she was the manager, or I just assumed it because she referred to the cook as "my cook" keeps messing up orders today. He gave me a cup with my burger and rolled his eyes at me and scoffed when I asked for orange juice instead of the pop (because I don't drink pop, but I didn't actually even say that--asked very kindly). My boyfriend didn't even bother getting a combo like usual because he didn't want to talk to the guy at the front desk any more than he had to because he had a very rude attitude. I understand people have bad days, I don't know what he was going through-- but he wasn't just not nice, he was rude. We literally were coming here during my 45min work break to quickly get a burger and get back to my 12+hour work day. I had to give him my receipt, so I don't even have the order number anymore. I should have taken a picture. However, the interaction was taking place at 5:09pm Sunday October 15. (In case someone from corporate reads this). I don't see how I was doing anything wrong. We spent out money on the order, spent time coming to burger King during a work break just to get an order than I couldn't eat. Was kind the entire interaction, just to be disrespected for something I was told I could do after burger King messed up my order. Ugh Will never go to this location again. It sucks because it's the closest one to us and we just moved to Wayne a couple months ago. Horrible, horrible experience. Felt so disrespected."

"I get that most places can’t keep people, but this place has the worst service I’ve ever experienced. They’re so quick to get you out of their line, they won’t listen to a damn thing you say even when trying to make sure your order is correct they belittle you with such a horrible attitude. I ended up leaving with food I didn’t want and being over charged because I didn’t feel like arguing with the “manager”. To top it off, 2 of the 3 things I ordered were still wrong and I received the wrong drink."

"I ordered the spicy ch'king and it was hard, I ordered it without pickle and asked for it cut in half and I got pickles and it wasn't cut and barely any sauce... I asked for napkins while the pop was over firing and the guy laughed and walked away... Very disrespectful workers. I'm not going back to this bk ever again... I tried calling and can't get through to anyone..."

"I was left on hold in the drive-thru. After 5 minutes I said hello, then my order was taken. I asked for cheese and light lettuce on my fish sandwich. I revived dried out lettuce, no cheese (I was charged for it) and very little tarter sauce. My 8 piece cheese sticks were over cooked. I tried to call the store to complain, no one answered. I will be going to the store for a full refund. On a good note, they do offer a Military Discount (that's why I gave 2 stars for my 1 star experience)."