Geek Squad
About the Business
Geek Squad is a technology institution located at 445 Howe Avenue in Cuyahoga Falls, Ohio, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or support for your devices, we've got you covered.
Our Total Tech Support membership is dedicated to providing comprehensive support for all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your residence to assess your needs and create a customized plan for adding new tech or appliances.
We offer a range of services including phone repair, Samsung and Apple screen replacement, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more. Our Geek Squad Agents are available 24/7 to provide assistance online, over the phone, in your home, or at Best Buy stores.
Geek Squad Protection ensures that your tech remains in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech, discover new technology, and stay up-to-date on the latest innovations. Visit us today and let Geek Squad take the hassle out of your technology needs.
Photos
Location & Phone number
445 Howe Ave, Cuyahoga Falls, OH 44221, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Reviews
"These people are so smart, tech savvy. and concerned about your needs. Make you feel glad there are people so interested in your needs"
"Husband took his pc in to be cleaned and now it won’t work"
"Waste of time, they charged me $100 for a diag fee and spent ten minutes on my laptop, honesty geek squad is a waste of time. I say this as a computer expert myself who also was apart of geek squad back in 2005. I only brought my computer in because I was working a lot and didn’t have the time to fix it. They blamed it on a bad motherboard and I fixed it that day myself. Which I googled the problem and fixed it myself, which they could also have done. Waste of money and time. Honestly the only stuff they can fix is what you can YouTube yourself. Don’t bother paying them a dime."
"I had called around to get prices and I was told 1000.00 by a store near Fairlawn (won't mention their name. So then a made an appointment with Gerk. Well I didnt have to wait a week for service and my appointment was somewhat timely, my cost was 100.00 and I got my computer the next day...just goes to show patience is a virtue . I realized just how busy they really are but they save you money. Their customer service was outstanding. I own a small business and I wish my staff were trained to handle customers with such patience ."
"They are lucky I am even giving them a one star! A second cancelled appointment with no care or concern for a customer who had to take a day off of work! Takes forever to get a manager on the phone who then makes sorry excuses for poor customer service!!! Geek Squad is over priced and a joke of a company!! Best Buy has lost my business forever!"
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