Austin Place

". The front desk routinely violates housing laws, ethics, and just plain professionalism! I’ve helped my friend move in to this apartment a while ago and there’s been non stop problems since! the front office doesn’t respect honest feedback and manipulate people to change their answers and reviews. I thought I wanted to live here but so many of my friends who are tenants have had horrible experiences. Just how they treat people is questionable. I wouldn’t suggest moving into this complex at all? stop crying to people over the phone cause you don’t do the job correctly."

"I’ve been a resident here for almost a year now. This is my first apartment and I’ve had nothing but great experiences. Staff is welcoming and friendly and easy to get a hold of. Pet friendly ! I take my dog everyday to the lobby to get his free treat. I love when special events are going on. Food trucks and different contests for your chance to win a prize!"

"Affordable, clean & safe! Moving to Columbus was a huge step for me, after talking to Cassie in the office and her giving me assurance, I signed my lease 2 months ago and I couldn’t be happier with the decision. We went with the 2 bedroom, 2 bath unit. Thank you again Cassie!"

"The new management is not competent, professional and lacks the experience to provided exceptional service, or experience. The headquarters in Alabama didn’t even have the decency to respond to the messages I sent them. I did have two excellent years but the first was under Arden Properties and the 2nd was under Colby who was nothing but professional , courteous and always eager to listen and ensure the property was in the best conditions it could be and that tenants were happy! OLD REVIEW FROM BEFORE which was a ***** five star I took a leap of faith and move to Ohio! Austin place is now home, we love our new home! We are close to everything yet we can retreat to our peaceful home. Our first summer was awesome, my son and i enjoyed the pool, having BBQS, eating dinner in our pool area or our balcony. Now we are anxiously awaiting for summer to arrive.The apartments are beautiful, spacious and new. My favorite room is our balcony, where I spend most of my evenings. It feels good to know that we are in good hands with the new management team;they are efficient, diligent and extremely helpful. They genuinely want to make sure we are happy in our home. Every time I needed something, information a copy of my lease or i needed to learn how to follow protocol for new procedures, rest assured that Colby or Jessica answer all my questions. We are happy that we picked Austin Place to be our home!"

"I can't tell you enough how easy my moving process has been. The office staff is amazing, amenities are great, and tons of storage space you don't find anywhere else! I had an electrical issue when I first moved in, and maintenance came to fix it same day. Very dog friendly too :) I am a very happy resident and would recommend Austin Place to anyone."