Hampton Inn Columbus-West

"No elevator until August of 2024, blaming pirates in the middle east for missing part. They keep the front doors locked in the morning even after sun up. Decent breakfast, ok rooms. I will not stay here again. I travel every week for work and this has been the worst hotel in the last 6 months."

"We had a lovely stay here over Christmas weekend. Our room was very nice, very clean, and the king bed was super comfortable! (I don't normally say that about hotel beds!) The breakfast room was well appointed and the breakfast bar was great. This hotel is close to the expressway and also has a lot of shopping and restaurants very nearby."

"Hotel was newish and rooms are large and comfortable. The front desk staff was good but not great. I travel a lot and stay with Hilton every time. This was a stay that was basic effort on my hosts part."

"I'm a Hampton customer. I chose Hampton because of our past experience with the brand. This location did not meet up to those prior experiences. Room 304 needs some love. This location needs some updating in the bathrooms. It was a let down to see the state of it. The shower is grimy at the top like someone can't reach. Also has mildew/mold stained caulk and corners. The toilet tips from side to side with any movement. The conditioner was empty. On my first day I had to ask for more toilet paper and tissue as the room was left with less than half a roll and no back up. Not a huge deal in life but for $176 a night it is for me. The microwave was also left with someone's old food in it. I refused to open it. I did report this to the front desk and the attendant did look as disturbed as I felt and took notes. No one ever came to remedy any of it. The pool was ice cold. The very first step into the water was unbearable! So that was out! Really bummed. The plus was breakfast options. Hampton always does a nice job with their breakfast. I am gluten free and appreciate the basic scrambled eggs and breakfast meats."

"Everything about this stay was great! Great location and price, nice pool, and the free breakfast was delicious. The employees were also very friendly and welcoming."