Pines & Hampton Place 2560 Key Street, Toledo, OH 43614

"This is the worst apartment complex I’ve ever lived in! They don’t turn the heat on in the buildings in the winter until they have “corporate approval”. That means you could be freezing for weeks before you can turn on your heat! The hallways are always dirty. Residents that live there will leave trash,pet urine& food scattered around. I’ve witnessed two bats in the hallways. I was afraid to go in and out my apartment unit. They are careless about repairs. When the maintenance men enter your apartment,they sometimes will leave a note saying they were there. Sometimes,they won’t. A lot of times you can figure it out by the mess they leave you to clean up. They will track dirty footprints in your apartment. There is some leaking in the walls and ceiling that the property owner is slow to address. The main security door is always broken or not working properly. The property manager,Cindy Keller,almost always has an attitude and blames you for anything that goes wrong in your unit. Stay away from these apartments!"

"I have lived here 4years, they have been extremely racist!! My boyfriend who is not on the lease, but when he visits the maintenance man Jeff (an older white man) is rude and disrespectful. He harrases him when he parks in my parking spot. And when someone who we know lives there said we could park in there spot if we neeses while caring stuff inside, he has blocked him of an yelled at him for parking there. He has came into the apartment and i have had stuff come up missing!! Ive called to talk about it and they will not answer my call. He has gone through my rooms there looking in them seeing what i have at the house. He has tried getting into my safe pushing the buttons when he came in when i was not home. Does not leave maintenance was here tags when they enter apartmens. Very rude and disrespectful to women. He is so unprofessional!! I have asked multiple times for another maintenance man yet he still goes in. They will not give 24 hour notice before entering. I feel so unsafe there never knowing when they will enter without my knowledge!!"

"Same owners of Kings Cove save your money there all useless heat goes out last winter they say there waiting on a part but in the meantime open your oven doors which are gas also raised the rent during this time its now January of 2022 still waiting for that part so this pretty much tells you how much they care about there properties nothing but problems"

"This place is one of the best apartment complexes ever they really maintain there buildings and take care of there tenants -james-"