Quality Inn

"DeDe at the front desk was respectful kind courteous very outgoing and a very wonderful person to talk about things and pretty lady.Tiffany I believe is a housekeeping she was very polite she helped me out she actually remade my bed for me because she felt like it wasn't done right and I appreciate that a very respectful and very kind and pretty lady."

"Was informed of a $100., security fee since I booked non smoking. When I contacted the hotel initially, after the usual questions I asked plainly if there were any other charges... Answer no! However oops there's an additional $100 on top of the $186+ I'm giving you now."

"Deedee was exceptional in customer service, and exceeded in accommodating everyone in the company within several separate rooms with greatly differing needs. The stay wouldn’t have been quite the same without her presence and efforts in provision of the highest standard."

"I very rarely write or review anything. The room was fine and the location was too, but it was the service that was truly exceptional for me. From the moment I walked up to the front desk to check in, Asia Rice the front desk associate was so warm, friendly and so helpful. She was very knowledgeable about the surrounding area, she gave me great suggestions about where to go eat, she made my stay so much better. And I appreciate people more than places. Asia is definitely gold standard in hospitality."

"My fiancé and I stopped here after a long day of driving. We were both appalled upon walking into the room. First and foremost, the receptionist only gave us one key. That was our first red flag. Secondly, we walked into the room, and there was no main light. The bathroom was so small. Upon further inspection, the bed had so many stains. The sheets were not cleaned, as well as the pillows. There were clear wet stains on the bed. Thankfully no bedbugs. It looked like the cleaners just made piles of crumbs, dirt and hair in the of the corners of the room. There was a jacuzzi in the room we had. There were PUBES still in the jacuzzi. And dirt. In each drawer I had opened, there was a yellow stain, along with crumbs and hair. On top of all of that, the mini fridge ( which was hidden inside of a cabinet) was hot. Once the fridge was opened, we were greeted with mounts of dust built up on top of the fridge. There was so many crumbs around it as well. The room also had a musky smell to it. I told my fiancé to start calling the other hotels around while I took pictures. Thankfully the Hampton Inn had an available room. I had walked up to the receptionist at the Quality Inn to get a refund. She had given me one, no questions asked. She did not ask why and if there was anything wrong with the room. She just sighed, gave us our money and said “okay, I understand.” Just like it has happened many times before. We got to the Hampton inn and the receptionist here had said it happens very often. All in all, we will not be staying in any quality inns. We were charge a good bit to even get the hotel room with them. I am thankful we were able to get the refund."