Falls Discount Tobacco & Beverage ( Beer , Craft beer & wine store)

"The family that owns this store have never been anything but friendly, approachable, and accommodating. They always recognize me and welcome me. In my opinion, this is the definition of superior customer service."

"My wife and I walked inside on 12/31/23 at about11:33 am to buy Lottery Tickets , Cash a few winning tickets and stock up on beer and wine for a large New Years Eve party that night. There were 2 young " kids " behind the counter that BOTH were playing video games on their phones and we actually stood there looking at them for a bit and finally one stood up and we started with the lottery. This kid was so busy on his phone playing that he told us , "WE DON'T DO LOTTERY ANY MORE." We looked at the counter with the instant tickets they sell and asked him ...since when ? He repeated NO LOTTERY and we wanted to BUY INSTANT TICKETS for the party and many Powerball Tickets with the beer and wine ! These 2 kids were such terrible employees and sat back down and continued to play their video games that we were stunned and just walked out. We ended up going to another Drive Thru Beverage Store near by where we spent $267 on beer and wine and $200 and Powerball and Instant Tickets and $50 on Chips and Pretzels. This was our FIRST TIME giving your beverage store a try since we are right in the area. After the RUDE 2 kids working there ignoring us playing on their PHONES and so unwilling to help wait on customers because we seemed to be bothering their GAME TIME , I can say we will NEVER step foot into this store ever again. I would FIRE those 2 kids IF I owned this store and watched the video to see them playing games ,ignoring paying customers on New Years Eve ! Your store LOST over $500 just on 1 sale but we did find a different VERY FRIENDLY , HELPFULL Beverage Store not far from your store that we will go to."

"Everyone is super helpful and friendly. I’ve been coming here for three years and am never disappointed! Great beer selection!!"

"The selection here can't be beat. I've had beer from India and found a very good Japanese beer made in Italy. I would recommend checking it out."

"Love this store! They always have a great selection and even got in PEACH from wild Ohio brewing! It's sold out everywhere! Let be the staff and their knowledge is always so helpful!"