Anytime plumbing repair &Drain cleaning 3030 Lake Avenue, Fort Wayne, IN 46805

"Drain backed up late Saturday night. He was out promptly on Sunday morning. Took care of the problem in a timely and efficient manner. He gave us suggestions to solve the problem to keep it from returning. An awesome job - Thank you!"

"Super responsive with a quick turn around time for service. I’m in the process of moving to Fort Wayne from the East Coast and the house I’m moving into needed some TLC. Hans was there within 24 hours and had the issue resolved ASAP. He also provided information and resources on how to maintain things and further prevent repeat issues. I highly recommend this business and plumber for a job done right without the long wait."

"Set up 3 water heaters to replace at 2 addresses.. job was cancelled a few times.. kept being told tomorrow it would be done.. so end of week repair cancelled then moved to Monday for sure they said.. His assistant called off and he moved till Tuesday.. Tuesday cancelled for weather but roads good by afternoon. Wednesday was supposed to come and I was told he had a dental issue. Thursday promised to be there and couldn't find house. When I tried to send a map and pictures or home as no number on home... secretary said Hans was disgusted and going home. Then they did say they found home but no door unlocked. Secretary was rude and wouldn't listen to my directions and apparently this man has a short temper wen thinks go wrong. I asked secretary if they were going to second address and no response. I got someone different since I waisted a whole week on this guy and still no water heaters ever installed in that time. My guess they didn't even look for house or y would he turn around and head an hour back without doing the work and making the money. Prepare yourself for a bunch of drama and excuses and ur lucky to get any work done just time waisted and no hot water while u wait. I Dontt recommend"

"Joe was very quick and professional when replacing rusted out washer valves. In about an hours time, had come by and diagnosed the issue, went to buy parts, came back and completed the job. Quick and professional."

"Would NOT recommend this company. Wanted to charge us $3000-5000 to dig into our concrete basement for a clog caused by tree roots that another company knocked out in a couple hours. The techs that came out worked hard to try and figure out why our main drain pipe was backing up into our basement, and after spending hours snaking the indoor and outdoor cleanouts over and over they decided to get a more powerful machine to see if that would clear the blockage but said it would be about 2 hours before it would become available. After a couple hours I called the office to ask when they would be back and she said they were on their way. They did not arrive for another hour. After doing the same with the more powerful machine and not getting anywhere, they finally called someone else (Joe) to come help and he concluded there was a solid blockage of some sort that would require them to break into the concrete in our basement to remove. They couldn't tell from the cameras what it was because there was dirty water clouding their view. This was on a Friday, and they said they would call me Monday morning to come out and get started on it. The third guy that came out, Joe, was helpful and communicative, but he had to clean up after the other 2 because they didn't clean up the gunk they had pulled out of the pipes and left on our lawn and they were not very communicative with me throughout their time at my home. They also walked through my kitchen and carpeted basement stairs with wet, muddy boots and now the carpeting is stained with mud. Come Monday morning, an hour after they opened I had yet to receive a call (they said this would be an all day project), so I called the office. They did not know who had been sent out and asked me the names of the guys, and they then called Joe to let him know to call me. I got a call about a half hour later and they said they'd be at my house at 10. 10:30 they had still yet to arrive and I had not received a call notifying me that they were running late or apologizing (also keep in mind we had not been able to use any water or sewer in our house since this began on Thursday). I called Joe to cancel and he just said "ok," and said goodbye, he did not ask for any explanation as to why. The positive is that they did stay all day Friday trying to figure it out and only charged me for cleaning through the outdoor cleanout, however when we called a different company to have them come take a look they were able to figure out that the blockage was due to tree roots and after water jetting the pipes everything is back to normal. They were also able to find and show us a spot where there is some minor displacement between a couple pipes under our house due to tree roots; not sure how Anytime missed that. So we basically paid $275 for this company to do an incomplete job. I'm glad we saved several thousand dollars by getting a second opinion. Overall experience was pretty bad. I understand things come up and sometimes techs run late, but I had to initiate all communication to figure out what was going on and although the office staff was kind and tried to be helpful, she didn't even seem to know where any of the techs were either. I know lots of other people have had good experiences with this company, and that's great, but unfortunately our experience is that they caused us an incredible amount of stress and anxiety throughout an already stressful situation. We were unable to feel a sense of confidence in their knowledge, integrity, and ability due to these experiences."