Consumer Tire,

8443 Mentor Avenue, Mentor, OH 44060

"Tried to scam me and charge me for services they did not do. Tried to feed me a line of crap saying I need over $1,000 plus worth the suspension work and they refused to do work on new tires that has nothing to do with the suspension work. Then they tried to say I had parts there that did not exist and were in such a hurry my truck rolled out of the shop with lugs loose. Here to find out one of the people that worked on my vehicle I recognized from another shop I had a patch done on a tire last year. Not only did the same guy say he did an alignment that was never done and was charged for it, but he pressurized my tires to 55psi cold on a tire that had a max pressure of 44 psi. Stay far away from the mentor store. They are going to get people seriously hurt. I can’t speak for the chardon store. To much complacency and mistakes to risk my safety or someone else’s safety and or damage to my vehicle. Stay far away….."

"They said they would align my car when I called ahead, then proceeded to say they could not align it when I arrived. THEN CHARGED ME $50 FOR A CHECKOUT FEE? AVOID THIS SHOP AT ALL COSTS!!!"

"I had previously used them to purchase tires. My husband did the research and said that they offered a fair price on a good quality tire. Today, I had a flat tire and showed up without an appointment. They were able to accommodate me pretty quickly with not much wait time. While waiting, they had a comfortable waiting area where I could do some paperwork and make some calls. I will be returning next time I need new tires."

"I first went to Consumer Tire when my battery died on a Friday at 5:00 pm, and they close at 5:30. They got me in and swapped out my battery quickly and gave me a good price on the battery. For my next interaction they provided several services for my wife's car including new tires and brakes for a reasonable price and some perks that give you money back on your next service. Lastly they gave me a great price on my car’s brakes and rotors and I was able to use a courtesy car to do the things I needed to get done that day while they fixed my car. I will definitely go back."

"Great business with reasonable price along with exceptional attention to detail. A huge shoutout to Wayne for his tolerance with my husband who was just being a cranky customer! (To say the least) In this day of front line associates being accused of bad customer service, this gentleman held his head high and gave the best service ever. I applaud you kind sir! Keep up the phenomenal work!!"