Beau Townsend Ford Lincoln

"Can't thank Larry Owen's enough he was so helpful for our first car purchase. He went above and beyond. Look forward to working with him again in the future! Also Tom and Amy in finance were amazing as well!"

"We had the best car buying experience! We loved how easy and straightforward everything was and we felt very well taken care of. Ask for Matt if you are looking to purchase a used vehicles, we really appreciated his genuine demeanor and willingness to make the extra effort for us. Matt is a very likable and knowledgeable guy, we felt he had our best interest in mind."

"I went to this dealership initially to have repairs done on my F350. We ended up trading it in for a new vehicle and are happy with how they handled everything. Kelly was the service advisor that was working with me. She was upfront the whole time and communication was great. I love that they will text updates so we aren't playing phone tag. Steven was the tech working on our truck and we had the chance to talk to him too. Very informative, friendly and helpful. Tyler was the salesperson that helped us once we decided to trade in. He made the whole sales process fast and easy. We are very happy with our new vehicle. Everyone that we worked with was great. We appreciate the effort and urgency they all put into help us, both service and sales. Thank you!"

"The company I work for purchases all of our new fleet trucks here. They stand behind their service and know their product. I also purchased my personal 2023 Maverick here and couldn't have had a better experience. Thanks, Beau Townsend!"

"I don’t typically leave reviews, but I feel compelled to be transparent with potential buyers. I purchased my “certified” pre-owned F-150 from Beau Townsend back in February. The buying experience was great and my sales person (Darrell) was awesome! This is my 3rd F-150. The certified warranty was good for 6000 miles and I have to say, they gauged it perfectly. As soon as the 6000 miles was up, problems began arising. I was assured the truck was in amazing condition, but in the past month after relocating back to Texas, I’ve put a little over $9000 in repairs to my truck. The upper and lower ball joints snapped on the right drive tire while I was driving. Had to have it towed. Repairs to have the ball joints replaced on both sides, brake lines, etc replaced cost $3000. The ford dealership then found that the ABS module went out which caused loss in power steering. They also found the oil pan was cracked and needed replaced. While performing repairs they found the ECU module was rusted out and a bolt was missing, and also said the transmission cooling line was rusted out. I understand the risks of purchasing a pre-owned vehicle, however, when Ford claims the vehicle is “certified” I expect the condition to be significantly better. I feel as if they slapped a “certified” label on this truck without performing the proper due diligence and inspections to ensure the certified status. As great as my buying experience was and as great as Darrell was, I will never purchase another vehicle from Beau Townsend."