Beau Townsend Nissan

"Overall, I had a wonderful experience at Beau Townsend Nissan! My sales consultant, Jason Dell'Aria, was great to work with. I needed to get a car quickly, and he ensured that I didn't just get a car - I got the car of my dreams, with everything that I wanted included. We ended up having to get my car transported from a dealership all the way up in Michigan. Honestly, I feel like he went above and beyond not just trying to get me the best deal, but also working around my busy work schedule and traveling. I would definitely buy from this location again!"

"They were quick to get me in for an oil change and tire rotation! I was happy with the time it took, the kindness and professionalism of the service team and the comfort and convenience of the waiting room with complimentary snacks that were really appreciated as I had my grandson with me. Also loved the window where we could watch the cars being worked on, which is why I knew my grandson would love this appointment! I love my Nissan but I have been buying them for the last 20 years also because of great service departments every where I've lived, NC, MS, IA and currently Ohio! Always reliable to meet my needs with honest work, professional service staff and comfortable waiting areas. Thank you!"

"Brant and Jason at Beau Townsend Nissan were amazing to work with! I was deciding between a Nissan Rogue and a Tucson and one of the biggest reasons I decided on the Rogue was the service I received from Brant and Jason. I started with Brant on the Lincoln side and he was so helpful and really took his time with me and reviewed all my options. When I finally decided on the Rogue, Jason stepped in and helped Brant and I with all the necessary information. Furthermore, Jason also spent over an hour with me a few days after buying my Rogue showing me all the features of my new car and how everything worked. I cannot express how helpful both of them were. If you’re looking for great cars and excellent customer service experience, I highly recommend Beau Townsend dealerships in Vandalia. If you get the chance, ask for Brant if you are at the Lincoln side or Jason if you are at the Nissan side."

"This was by far the smoothest, best car buying experience I have ever had. No high pressure tactics, they listened to what we needed in order to buy a new car and exceeded those expectations. They were friendly and informative. They have also followed up since we purchased to thank us and to make sure we didn't have any questions. I will definitely be going here first the next time I am in the market for a new vehicle!"

"While my experience with my dealer was good my experience service and the service manager Rick Weston was not good at all. I was supposed to have rims and tires replaced with new rims and tires( told this per service) however that was not the case I received used chewed up rims and tires that’s was four year old tires that had chucks missing out of them and dated 4519, the rims was also chewed up and curbed rashes pretty bad as well (not new) when I came in and told them of this I was asked what I wanted done. My spindle reply was “I want what I was told I was getting” the service manager then said “so one new tire” after watching them go around the lot all they did was swap out rims and tires off another vehicle (not new) we will see if there are any issues further with these however I don’t believe I will be bringing the car I just purchased 3 weeks ago for 36k back to the dealership for any sort of service or anything further."