Bruegger's Bagels 9590 Kenwood Road, Blue Ash, OH 45242

"Went there today at 1:05 pm. Lousy atmosphere, toasted bagel was burnt all around the edges. The two females were not talking to each other, the taller one set my bagel on the tray to toast it. However. I stood there for 8+ minutes and more before she even put it in the toaster.. All she did was disappear into the back room and walk back out minutes later without doing anything. She waited until another couple walked in before toasting my bagel with theirs?! The manager had to step in and fix/finish my bagel. I give the manager credit for apologizing, but the taller girl needs to go. I Will Never Return. I’ve had attitude problems from personnel at this location before. Their bagels aren’t worth it. I pitched it in garbage!"

"Stopped in around 11am. For other customers were in the store. We walk over, get in line, and wait... And wait some more. And some more. In all this time we were never acknowledged by any employees. No one greeted us at all. No "welcome, we'll be with with soon" or "thanks for your patience," or even a smile and a nod. We ended up leaving workout ordering because we had already been standing about ten minutes and the people in front of us hadn't ordered yet either, but had the people ahead of them been checked out. Everyone was being completely ignored by all three employees in sight. I don't mind waiting a bit. That happens, but being completely disregarded? No thank you. Do better."

"Bruegger's Bagels is delicious and I prefer them over any other "bagel" place. Not a knock on Bruegger's but, like everywhere else, the prices have really gone up."

"My husband picked up 18 bagels at your Blue Ash location today. Kind of disappointed in this order. Five of them don't even look like they've been cooked. I get bagels from there all the time - you really need to do better Brueggers"