Taco Bell 1428 West National Road, Richmond, IN 47374

"How do you forget an entire quesadilla, we ordered 3 food items and got two. This is horrible. I hope you enjoy your one star. Next time, get me a quesadilla, or imma throw a fit."

"One of the better Taco Bells. Tacos always Crunchy been to some that make Tacos ahead and they are soggy. New girl training was very nice. This is one of best staffed Taco bells I've seen in awhile"

"Came here for a quick dinner. It was made improperly. Went back. Again made improperly and sloppy as all get out. The quesadilla was basically being turned inside out from being upset because they had to remake it. So I go back. Told they’re not remaking it, and I’m not getting a refund. Do not recommend. Manager Courtney on duty was very rude and did not offer any help but made the situation worse."

"Came here for a quick dinner after leaving the ball friends at 7:30. It turned into consuming an hour of my time to get either my food or a refund. Courtney the manager on duty was very rude. My food was first made incorrectly and then made sloppy. After going back and forth to the store 3 times, my daughter had to go to bed and could not eat what she wanted. Will never eat here again."

"I'm sick and tired of being told by corporate that if I order a double decker Taco they will gladly make it for me only to go to Taco Bell locations and be really told by staff that they no longer sell double decker tacos I have gotten to the point where I just ordered two crunchy tacos two flour tortillas, and two orders of refried beans. I am sure that takes your staff longer to create and package then it would just to be obliging and make my double decker taco. I cannot tell you the number of Facebook posts I have made on the corporate website emails to corporate and phone calls I have made about this issue. You guys have lost me as a customer. I don't know why you would take away a staple menu item that you still have the ingredients to make after 24 years. I am appalled at the level of rudeness your staff exuded! Now no longer get Taco Bell for a quick lunch or dinner. The only choice I have is to make my own double Decker tacos from your restaurant or take the time and make the double decker tacos from scratch at home which is the choice I am going to make in the future. Don't want to hear that you're a franchise. I've been told by corporate that you guys can make the double-decker Taco you are just choosing not to at your location. I am a Google maps local guide and I'm going to continue posting reviews of all of these Taco bells until someone listens. There are petitions online to bring back the double decker Taco as well as Facebook groups on the subject. Your corporate management has failed your clientele!"