Courtyard by Marriott Akron Stow

"Alicia is amazing, she is the best worker in there. Always smiling and available for all guests. She goes above and beyond Please give her a raise. This was a business trip and we always use thus hotel to stay in"

"I had an excellent experience upon arrival. Marlo and Alicia were extremely professional and very nice. I will definitely come back to this hotel. 5 stars on customer service. Thank you...... I was going to write another review, it would only allow me to write one. I came back due to the excellent customer service I received last time. Alicia is extremely nice and makes you feel at home. Great management and leadership."

"Hotel is old and dated. Rooms as well. Not very Marriott like. Entire place smells like old cigarette smoke. Gross. Parking lot is dark and not well lit. Doesn’t seem very safe or deter criminal activity. There’s another Marriott across the road. Go stay there. I’m sure it meets Marriott standards unlike this dump."

"Room was large and the bed was comfortable. Staff was also friendly. Paid parking. No free breakfast, which was disappointing but on me for not researching more. Was a bit aggravating to learn that to have decent internet I would have to pay even more on an already pricey hotel stay."

"We didn’t love our stay here. The room was pricey, but figured it would be worth the $272 for a nicer hotel/nicer room, but the room wasn’t the cleanest and felt we wasted on money when we could have had a better stay at a different hotel. We needed a room with a sofa bed for our oldest to sleep on. We pulled the twin sized sofa bed out to find dirty stains sheets - huge blue stain with a towel over it. The front desk wasn’t even appalled or sympathetic about it. I asked for new sheets but we had to handle changing a prior guests dirty sheets. That was an unsettling as we had no idea what was on the bed and the mattress was also stained. While I thought our king bed was uncomfortable, the sofa bed barely had something that could count as a mattress on it. All you could feel was springs. The room was quiet but my child on the mattress had a rotten sleep. I wish I had gotten a room from the neighboring hotel for half the price. I’m sure our stay would have been better."