Mutual of America Regional Office Akron, OH

"terrible customer service, the worst. For 3 weeks straight and I am unable to talk to anyone. Multiple calls - no answer/ waited on phone - no answer, left voice mails - no calls returned, sent emails - no response. I can't wait to get my $$ out of there, but who knows how long that will be, since I get in touch with anyone. Frustrated!! Thanks for the automated response, I have seen it before with other reviews (so sad). If you see in my original review, I DID send an email with my contact info, that was almost a week ago now, NO RESPONSE!!"

"Terrible customer service. I have been on the phone for 6 hours over two days. Still haven't talked to a person."

"Waited on the phone for 2 Hours and will be withdrawing all of my account. No stars would be better."

"If you are reading this review for a possible investment in Mutual of America. Please read this carefully before making your decision. This company/ regional office is the absolute worst to get in touch with. The office phone keeps ringing and ringing with no one answering. The regional reps don't return your calls. The automated phone system is an aggravating joke that gets you nowhere. If circumstances were different on my end, I would put my money somewhere else. But you have that opportunity."

"Horrible horrible horrible customer service their call back does not work and I was put on hold for 2 1/2 hours and then the person was no help what a shame this company can’t hire more people to answer calls."