Lewis Animal Hospital-Madison Rd 2116 Madison Road, Cincinnati, OH 45208

"Lewis Animal Hospital and Dr. Keller were responsible for killing our 9 month old Labrador. Ernie ate a toy and had to have it removed. We had a complete and abhorrent lack of care. The receptionist was rude and just kept saying to send pictures of his incision. We had 0 follow up after the surgery. When they finally did see him 5 days later- Dr. Keller didn’t even look at the leaking incision. He just said to bandage it. The following day we called again. The receptionist was rude and said Dr. Polansky was with a patient and would call us after. He never called. We ended up at the emergency vet where they told us Ernie had been septic for days. His organs were shutting down. Major surgery- zero communication after. Zero follow up after. Dead puppy. I don’t want anyone else to go through what we did. We have filed a complaint with the Vet Board and it was found to have cause."

"Very busy, efficiently run. Desi loves it - evidenced by his tail wagging each time he visits. It’s one of those “everybody knows your name” places, at least that is what Desi tells me. Plus their treatment and care for our fur babies is wonderful."

"Our animals became patients of the practice - primarily Dr. Larry Keller - about a year ago. We have two cats and a senior dog. We were always able to get appointments and discuss concerns and treatment options. Not only did they take wonderful care of our pets, they look out for homeless pets in the community, too. We are relocating out of state and hope we will find a practice with similarly compassionate people."

"A small town feel...like you're not just a number... everyone is so kind and friendly...we started coming here during the pandemic, after a bad experience at another vet...I was so impressed with their care and concerns... something I didn't experience at the other vets... definitely recommend...."